Field Service Technician

About Xos

Xos (NASDAQ: XOS) is a technology company and electric truck manufacturer on a mission to decarbonize commercial transportation. We design and build state‑of‑the‑art electric vehicles, develop advanced fleet‑management software, and create charging solutions that make fleet electrification seamless and cost‑efficient.

Xos is hiring an experienced Field Service Technician responsible for diagnosing, repairing, and reporting on Xos vehicles. Operating primarily in the field, this role requires high productivity and self‑reliance while traveling.

• Diagnose, repair, and report on quality and design concerns on Xos vehicles and products.
• Collaborate with internal teams such as design, engineering, software, and external partners.
• Demonstrate proficiency in low‑voltage (LV) and high‑voltage (HV) electrical diagnosis, controls, and module programming.
• Apply in‑depth knowledge of basic electrical concepts, including the use of various volt‑ohm meters.
• Possess strong mechanical knowledge of commercial truck mechanical systems with experience in motors and harness systems preferred.
• Provide professional customer‑facing support through face‑to‑face interactions and through phone and email communications.
• Complete timely and accurate case notes, repair orders, and initiate new cases as required.
• Demonstrate professional appearance and effective communication skills with customers on‑site and in remote interactions.
• Complete training objectives and certifications as assigned by management.
• Perform additional duties as assigned.

• Proven proficiency with high and low voltage electrical systems.
• Associate’s Degree or Vocational Certificate in automotive service technology related field or 4+ years of relevant experience.
• ASE certifications are a plus.
• CDL class A or B preferred.
• Proficiency in Google Suite applications.
• Ability to read and interpret electrical schematics.
• A valid driver’s license and a clean driving record are required, as driving is an essential function of the role.
• Ability to meet security clearance requirements for employment and comply with all applicable pre‑employment conditions.
• Must be available to travel as business needs require (typically 60‑80% of the time, including overnight stays), including weekends, holidays, and outside standard business hours.

California (Los Angeles Metropolitan Area): $30.00 - $35.00 per hour

While performing the duties of this job, the employee is regularly required to talk or hear, stand, walk, use hands to finger, handle or feel, and reach with hands and arms. The employee is also regularly required to lift over 50 pounds and perform work under commercial vehicles with personal protective equipment from the ground at various worksite locations, including outdoors and in varying weather conditions.

• Comprehensive Medical, Dental, and Vision – Coverage for you and your family, with PPO and HMO (California) plans available. 100% covered employee premiums.
• HSA & FSA Plans – Set aside pre‑tax dollars for qualified healthcare expenses.
• PTO – Accrue vacation time over time, with additional days earned as your tenure grows, plus sick time and paid holidays.
• Generous Company Holidays – Enjoy a generous holiday calendar, including a winter holiday hiatus in December.
• Basic Life & AD&D Insurance – 100% covered by Xos, with the option to purchase additional life insurance coverage for yourself and eligible dependents.
• Betterment 401(k) – Save for retirement with our employer‑sponsored plan through Betterment.
• Pet Insurance – Coverage for your furry friends to keep them healthy and happy.
• Additional opportunities to learn, grow, and advance in your career.

Xos is proud to be an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, gender, pregnancy, sex, sexual orientation, gender identity, gender expression, national origin, age, genetic information, ancestry, protected veteran status, disability, or any other basis protected by local, state, or federal law. Xos provides equal access to services and employment to all qualified persons.