Field Service Technician - CA

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Responsible for the installation and maintenance of ATMs and Air/Vac equipment.

• Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Deposit products.
• Perform cash replenishment and coin removal as scheduled and requested.
• Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
• Complete tasks assigned by supervisor or applicable Cash Depot staff members.
• Communicate inventory and support requests to complete scheduled tasks accurately and timely.
• Perform administrative paperwork completely, accurately and timely.
• Maintain department metric standards in efficiency, safety, first‑time fix rate and other key metrics important to Cash Depot and customers.
• Assist other technicians, help train, or perform ride‑along training as needed.
• Follow all security procedures and policies.

• Maintain a professional image, both personal and vehicle.
• Maintain inventory standards as required.
• Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
• Identify and recommend efficiency improvements.
• Operate as a team player.
• Perform other job‑related duties as assigned.
• Work independently with minimal supervision.
• Accept flexible work schedule with on‑call duty.

• High School Degree / GED.
• Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer.
• Ability to drive a vehicle over 50% of the shift.
• Ability to work safely when lifting and performing tasks associated with the position.
• Experience in troubleshooting or electromechanical work.
• Follow the expectations set forth in the Field Service Handbook.
• Excellent communication skills, written and verbal, with internal and external contacts.
• Proven ability to be organized, detailed, multi‑tasker, critical thinker, accurate, thorough and a problem‑solver.
• Adaptability to changes in the workplace or assignment of duties.

The position requires the ability to lift, carry, push/pull, stand, and walk regularly. Essential weights include:

• Dispenser (part) – 34 lbs.
• Coin Bag – 40 lbs.
• Compressor – 40 lbs.
• High Security Base – 60 lbs.
• Coin Box – 60 lbs.
• Concrete Bag – 80 lbs.
• Dolly – 86 lbs.
• Top Compartment – 140 lbs.
• Vacuum Attachment – 310 lbs. (with lifting equipment)
• ATM Machines – 280–875 lbs. (with lifting equipment); ATMs over 875 lbs. require two technicians.

The job operates in a traveling capacity within a van and at customer locations (estimated 50% of shift). The role involves exposure to weather conditions, use of lifting equipment, hand tools, an iPad, and a cell phone. Schedule is flexible, includes nights, weekends, holidays, and on‑call duty.

Entry level

Full‑time

Engineering and Information Technology

Cash Depot is committed to providing equal employment opportunity to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Contact the Human Resources Department if you need an accommodation.