Fire Alarm & Security Service Technician

Responsibilities

• Inspect, test, troubleshoot, and repair fire alarm and security systems in accordance with NFPA, NICET, and local codes.
• Perform service calls and preventative maintenance on fire alarm, burglar alarm, access control, and CCTV systems.
• Diagnose system issues and implement effective repair solutions.
• Complete detailed service tickets and documentation for each job.
• Ensure systems are operating at peak performance and in compliance with safety standards.
• Provide technical support and professional communication with customers on-site.
• Collaborate with office staff and project managers to ensure timely completion of service work.
• Maintain company tools, equipment, and vehicle in good working condition.

• 2+ years of experience servicing fire alarm and/or security systems.
• Strong knowledge of major manufacturers such as Honeywell, Silent Knight, Notifier, Fire-Lite, Bosch, DSC, Elk, Hanwha, Hikvision, and Software House (or similar).
• NICET Level I or II in Fire Alarm Systems preferred (or ability to obtain).
• Familiarity with low-voltage wiring, programming, and system testing.
• Ability to read and interpret blueprints, schematics, and technical documents.
• Excellent problem-solving and customer service skills.
• Valid driver’s license and clean driving record.
• Competitive compensation based on experience
• Company vehicle, gas card, and cell phone
• Paid vacation, holidays, and sick time
• Ongoing training and certification opportunities
• Opportunities for growth and advancement within the company