Inside Sales Specialist

Jacon Fasteners & Electronics, Inc. is seeking an experienced inside sales account manager for our Chatsworth, CA location. You will be provided with an initial book of business and expect you to nurture these customers while bringing new customers to Jacon. We are looking for people that understand the fastener aerospace market (customers and suppliers) including how to service your customers to build lasting relationships and think outside the box to provide profitable customer solutions.

• Primary contact to customer to build and maintain strong partnership ensuring Jacon is the customers “go to” supplier for fasteners and related parts.
• Respond timely to quote requests by managing the entire process from quote solicitation, quote entry, supplier sourcing, pricing markup and quote follow up
• Learn customer flow down requirements and ensure parts are quoted meeting all requirements
• Work with supply base to get pricing and lead time options to present to customer. Understanding supplier strengths by product and building relationships are key to efficient turnaround of customer quotes
• Support order processing and customer service issues as required and escalating to internal teams if necessary
• Build, follow up, document and manage business leads
• Engage in continuous improvement and learning through all your internal business processes, product knowledge, sourcing and industry trends

• Minimum 5 years of inside sales experience in Aerospace fastener industry
• Solid understanding of supply base and knowing when to source from Manufacturers vs Distribution
• Proven ability to use all industry tools to find parts quickly
• Understanding of return on inventory investment calculations to ensure we purchase correct amount of parts for immediate requirement and possibly future requirements
• Personable with ability to build relationships over phone, email and at times in person meetings

Jacon Fasteners and Electronics is a specialty hardware distributor to the Aerospace, Defense and Industrial markets since 1956.The Jacon name is very well received in the industry, we are known for our dependability, outstanding service and extensive product knowledge.

Our long-term and loyal customer base includes tier one defense contractors, major suppliers to Boeing and Airbus and key manufactures in Space Exploration.

We focus on hiring individuals that fit well into our culture to ensure a win/win for both company and employee.

Jacon offers a work environment that promotes honesty, hard work, and shared success.

Our employees are the secret to our success and proof is in our 16 years of average tenure for our team.

We understand the importance of a flexible work environment that provides our employees with the incentive to grow personally and with our business.

We offer full health care benefits including Vision and Dental, 401K matching, profit sharing and competitive pay.

PTO time is 16 days after 1 year and 21 days after 5 years.