Senior Account Sales Representative; Bilingual Spanish

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Sells products and services to customers in assigned non-bulk multi-dwelling units (MDU) areas/properties with 50+ doors through door-to-door solicitation, lobby events and by building strong relationships with property managers.

• Actively and consistently support all efforts to simplify and enhance the customer experience
• Meet established objectives relative to sales goals and increased sales volume and penetration through assigned leads and assigned property portfolio
• Solicit residential customers through door-to-door solicitation and by building relationships with property management and explain products and services available to them
• Generate incremental revenue from existing customers by adding new/additional services or upgrades
• Respond to customer problems and complaints according to established company policy; follow through to ensure issues are satisfactorily resolved
• Maintain a well-informed knowledge base of competitors activities throughout assigned territory; inform manager of any changing competitive pricing programs or marketing directions
• Attend and actively contribute to sales meetings and training programs
• Accurately complete all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
• Collect and account for funds and provide receipts according to company policy and guidelines

• Ability to read, write, speak and understand English
• Knowledge of cold call sales skills, persuasion, and clear communication skills
• Ability to travel (including during inclement weather) to and from assigned territories and company facilities using a reliable personal vehicle
• Ability to work outside for extended periods in any season and/or during inclement weather
• Familiarity with computer operating systems, a myriad of consumer and commercial communications devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
• Ability to complete documentation accurately
• Ability to build mutually beneficial relationships with all management at assigned properties
• Ability to communicate orally and in writing in a clear and straightforward manner
• Ability to maintain confidentiality
• Ability to deal with the public in a professional manner

High School Diploma or equivalent work experience

Minimum of 1 year experience in sales or customer service

Valid driver's license with a satisfactory driving record within company required standards

• Ability to maintain high level of self-motivation
• Ability to maintain favorable relations with subscribers, vendors and employees within the service area
• Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
• Ability to prioritize and organize effectively
  
  Ability to use personal computer and software applications
• Knowledge of cable or telecommunications services
• Experience with consumer education of products and services
• Bilingual:
  Spanish

• Office environment and/or outside environment with exposure to inclement weather
• Must be able to lift 10-20 pounds for 20–30 feet (digital boxes, etc.)
• Exposure to moderate noise levels
• Must be able to work evenings and weekends
• Variable hours: may include weekends, holidays, and split days off

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well‑being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $33,200.00 and $66,000.00. The actual compensation offered will carefully…