Senior Account Manager, Retail, LCS

Google place Los Angeles, CA, USA

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This role may also be located in our Playa Vista, CA campus. Applicants in the County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in advertising, consultative sales, business development, online media environment, or marketing role, or 3 years of experience with an advanced degree.

• Experience in a client-facing role, working with advertisers, agencies, or clients and ability to influence business leaders.
• Knowledge of traditional as well as contemporary/digital marketing strategy.
• Understanding of the digital media industry's issues, and a passion to advance Google's forward-looking strategies within the marketplace.
• Ability to navigate ambiguity by learning, adapting, and working with cross-functional teams.
• Excellent communication and organization skills.

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers.

You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

In this role, you will manage the life-cycle of the accounts, from identifying customer needs to executing campaign enhancement and product adoption. By taking the ownership of the book of business, you drive business growth and deliver against team-wide financial objectives. You are responsible for developing and pitching opportunities, such as new campaigns to key clients. Through planning, you prioritize and execute work within the team’s plan using the methods available.

Additionally, you serve as a lead problem-solver, troubleshooting customer issues and triaging support with minimal guidance.

Google's Large Customer Sales (LCS) teams are strategic partners and industry thought leaders to the world's leading brands and agencies. We continuously challenge how customers think about their business and how Google can support growth. We focus on helping these players navigate profound industry shifts and drive outsized business performance by competitively selling Google's full suite of advertising solutions across Search, You Tube, Measurement, and more.

As a member of our L team, you'll have the unique opportunity to sell at the forefront of technology, collaborating with executives, influencing market-shaping strategies, and delivering tangible results that significantly impact major global businesses and drive the growth of Google.

• Translate customer objectives into Key Performance Indicator (KPIs) and Google ad solutions to create tailored account proposals.
• Craft and deliver solutions with minimal guidance to achieve client goals and drive Google’s business growth.
• Lead campaign preparation and launches in coordination with internal specialists to ensure seamless deployment.
• Advise on and implement ongoing campaign enhancements to improve performance and growth.
• Partner with clients to grow portfolios and maintain business relationships. Delegate work to stakeholders and leverage internal networks to expedite and enhance campaign results.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed,…