Inside Sales Rep

Shaka Wear is a streetwear brand founded in the Los Angeles area that is globally recognized. We specialize in attire that consists of heavier fabric and longer lasting color. Within the hip-hop and skateboarder communities, we are considered the best in the industry. Currently we are seeking an Inside Sales Rep (ISR).

• Develop meaningful relationships with customers while encouraging trust and loyalty.
• Stay informed about industry products, trends, and competitor activities.
• Understand and demonstrate varied features of products to customers.
• Collaborate with marketing team to align sales strategies.
• Meet and exceed sales goals and objectives set by leadership.
• Communicate with customers to understand their needs and identify sales opportunities.
• Conduct new sales opportunities using outbound cold emails/calls to generate leads.
• Research and establish quality leads.
• Answer customer questions and resolve all concerns.
• Upselling products.
• Prepare and deliver sales presentations to prospective clients.
• Follow up on all leads to further sales processes.
• Negotiate contracts and close sales deals.
• Maintain and update customer relationship management (CRM) systems.
• Provide post-sale support to ensure customer satisfaction.

• Sales experience in the apparel industry preferred.
• College degreed candidates preferred or comparable years of experience.

• Proactive customer research.
• Ability to produce customized sales pitch.
• Demonstrate insight regarding how our product benefits the customer.