Client Account Representative

Client Account Representative

Company: Style Netbox
Location: Los Angeles, CA
Schedule: Monday to Friday, 8-hour shifts
Salary: $29 – $33 per hour

At Style Netbox, we believe that every brand is a canvas waiting to be transformed into a masterpiece. We’re not just a marketing agency; we’re your creative partners on a journey to redefine your brand’s potential. With a fusion of artistry and strategy, we weave stories that captivate, designs that inspire, and strategies that propel your business forward.

We are seeking a dedicated Client Account Representative to join our team and play a pivotal role in managing client relationships and driving satisfaction. As a Client Account Representative, you will serve as the primary point of contact between the company and our clients, ensuring that their needs are met and expectations exceeded.

• Act as the primary contact for assigned client accounts, addressing inquiries and concerns promptly.
• Develop and maintain strong relationships with clients to understand their needs and preferences.
• Collaborate with internal teams to deliver solutions that meet client expectations.
• Monitor account activity and maintain accurate records of client interactions and transactions.
• Provide regular updates and reports to clients regarding their account status and performance metrics.

• Bachelor's degree in business, marketing, or a related field.
• Proven experience in client account management or customer service roles.
• Excellent communication and interpersonal skills to build strong client relationships.
• Strong organizational skills and the ability to manage multiple accounts simultaneously.
• Proficient in using CRM software and Microsoft Office Suite.
• Problem-solving mindset with a focus on delivering outstanding customer service.

• Competitive hourly wage ($29 – $33).
• Opportunities for professional growth and career development.
• Supportive and creative work environment.
• Health, dental, and vision insurance options.
• Paid time off and holidays.
• Continuous training to enhance skills and knowledge.