Sales Associate, Holiday Seasonal, Farmers Market

Overview

Sales Associate, Holiday Seasonal, Farmers Market - Pottery Barn Kids. As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions
• Assist customers with services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

• Love to sell, can articulate a proven ability to exceed selling goals and close a sale
• Succeed in a team environment, while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and think outside-the-box
• Know what questions to ask customers to understand their cooking style and needs
• Enjoy discovering the customer’s style, lifestyle and story to connect them to the right products
• Strong daily sales goals and metrics orientation
• High school diploma or equivalent preferred
• 1-2 years of customer service and retail sales experience; specialty retail preferred but not required
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to be mobile on the sales floor, operate POS system, and lift/mobilize up to 75 lbs with proper safety techniques
• Full-time availability or, for Part-Time, minimum two weekend shifts and two weekdays; weekend availability must be on two separate days

• Be mobile on the sales floor for extended periods
• Operate POS system
• Lift and mobilize medium to large items up to 75 pounds with appropriate equipment

• Competitive compensation; pay for this role is $19.65 per hour
• A generous employee discount on all Williams-Sonoma, Inc. brands
• 401(k) plan and other investment opportunities
• Wellness program supporting physical, financial and emotional health
• Paid vacations and holidays (full-time); health, dental and vision insurance including same-sex domestic partner benefits (full-time)

WSI will not sponsor immigration for this position. This role is not eligible for relocation assistance. Williams-Sonoma, Inc. is an Equal Opportunity Employer.