Licensed Optician Team Lead-Los Angeles, CA-

Licensed Optician Team Lead – Los Angeles, CA – Lens Crafters

Location:

Los Angeles, CA (Store #000580). Job type:
Full‑time. Requisition .

The Licensed Team Lead creates exceptional value in the lives of customers & patients by delivering outstanding customer service, ensuring delight, and contributing to store success through careful management of key optical & lab processes and systems.

While working in Retail:

• Ensure the Lens Crafters team provides unsurpassed customer service.
• Act proactively and solution‑driven with accurate execution and product knowledge.
• Assist customers with selections, provide recommendations, and support sales associates.
• Serve as a responsible alternate store key holder.

Under current & valid state Opticianry license:

• Provide expertise and product knowledge on lens choices based on the patient’s vision needs and OD prescription.
• Adjust and/or repair eyewear as needed, present and dispense eyewear, and perform accurate digital measurements.

While working in Lab (if applicable):

• Custom‑fit glasses & precisely place prescriptions in lenses.
• Work with associates to strengthen their knowledge, skill, and certification for foundational product & store processes related to lens and lab technology.
• Ensure finished eyewear meets optical standards and customer requirements.
• Create a safe working environment for all and demonstrate safe work practices.
• Maintain basic operation, cleaning, and ongoing maintenance of lab tools and systems.

• High‑school diploma/GED.
• Current & valid state Opticianry license.
• Strong optical and retail experience.
• Knowledge of current optical theory and merchandise.
• Strong communication and listening skills.
• Strong interpersonal skills.
• Strong basic math skills.
• Sales skills.
• Problem‑solving ability.
• Familiarity with cash register, computers, and calculators.
• Leadership and training experience.
• Edging and mounting experience.
• Basic optics knowledge and optical measurement experience.

• State licensure (if applicable) and/or ABO Certification in non‑licensed states.
• Lens Crafters Final Eyewear Inspector Certification.
• Lens Crafters Quality, Fitting & Adjusting Program certification.
• Optical machinery/instruments experience.
• Customer service experience.
• Accu Fit Digital Measurement System certification.
• Knowledge of current store merchandise and lens options.

$25.69 – $38.27 per hour. Additional bonus/commission may apply based on performance.

Competitive benefits include health care, retirement savings, paid time off/vacation, and employee discounts. Bonus and commission plans complement the overall rewards package.

Essilor Luxottica complies with all applicable laws related to the application and hiring process. The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law.

Native Americans in the United States receive preference in accordance with Tribal Law.