Sales Associate
Listed on 2026-02-04
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Retail
Retail Sales, Customer Service Rep, Retail Associate/ Customer Service
As a Sales Associate at COS, you are the friendly face that greets our customers and embodies the heart of our brand. Your role is essential in creating welcoming experiences that showcase the best of COS. With warmth and enthusiasm, you'll guide our customers through their journey, offering genuine assistance and proactive service to uplift and inspire. Together, we’ll create moments that make shopping at COS an absolute delight.
ResponsibilitiesAs a Sales Associate, you'll have the opportunity to provide high‑level service to customers at every turn. From initiating conversations to assisting at the cash desk, fitting rooms, and throughout the shop floor, you’ll play a vital role in enhancing the shopping experience. Your responsibilities also include processing deliveries, replenishing stock, and merchandising the latest garments.
QualificationsWhile previous experience in customer service and familiarity with textile materials is nice to have, it’s not mandatory.
- Customer-focused and thinking in a commercial way.
- Interested in trends and fashion.
- Communicative, positive, and open‑minded.
- Willing to learn, adaptable and action‑oriented.
- Collaborative, inclusive and supportive.
- Self‑motivated, confident, and resilient.
$20.00
Additional InformationThis is a part‑time position offering 10‑25 hours a week.
Apply by sending your CV in English as soon as possible. Due to data policies, we only accept applications through the career page.
BenefitsWe offer all our employees attractive benefits with extensive development opportunities. All employees receive a 25% staff discount usable on all H&M Group brands in stores and online. In addition to our staff discount, all employees are included in our H&M Incentive Program – HIP.
- 25% Staff Discount
- Clothing Allowance
- 50% Parking reimbursement (this location only)
- Medical, Vision and Dental Coverage
- Employee Assistance Program
- Vacation, Wellness, Holiday, and Parental Pay
- Health and Dependent Care FSA
- Plus additional voluntary benefits
COS is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organization. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and how we choose to relate to our colleagues and customers all over the world.
All diversity dimensions are taken into consideration in our recruitment process.
We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.
Company DescriptionCOS offers a wardrobe of ready‑to‑wear and accessories for a life well dressed. Rooted in luxury design and compelling fashion movements, the collection plays meticulous attention to sustainable craftsmanship, quality and a superior color palette that transcends time. The creative soul of the brand is visualized through original storytelling, seasonal runway shows and contemporary culture to create an experience beyond the expected.
Learn more about COS here.
All your information will be kept confidential according to EEO guidelines.
Seniority levelEntry level
Employment typePart‑time
Job functionRetail
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