Cashier, Retail
Listed on 2026-02-04
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Retail
Customer Service Rep, Retail Associate/ Customer Service
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Job DescriptionCreate an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.
ResponsibilitiesEssential Job Functions:
- Greet, engage, and assist customers actively and visibly.
- Process customer transactions quickly, accurately, and efficiently.
- Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures according to company policy.
- Adhere to the company's limits on cash shortages and overages, working honestly to control loss.
- Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
- Report pricing discrepancies to the Scan Coordinator.
- Follow policies for postage stamps, gift cards, and coupons.
- Stay current with present, future, seasonal, and special ads.
- Adhere to all food safety regulations and guidelines.
- Reinforce safety programs, comply with safety procedures, and report unsafe conditions or incidents.
- Inspect equipment regularly and notify management of repairs needed.
- Create a welcoming environment, answering questions about products within the department and store.
- Follow all applicable laws, regulations, and company guidelines.
- Work effectively in a high-paced, sometimes stressful environment.
- Manage conflicts in a reasonable and cooperative manner.
- Act with honesty and integrity regarding customer and business information.
- Follow directions and seek assistance when needed to resolve issues.
- Support and assist minors, individuals with special needs, and older adults.
- Perform essential functions with or without reasonable accommodation.
Minimum Position Qualifications:
- Customer service experience
- Effective communication skills
- Basic math skills (counting, addition, subtraction)
Experience:
- Customer service experience
- Experience as a Bagger or Courtesy Clerk
Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diverse teams passionate about food and people, aiming to create meaningful experiences for our customers and communities. We believe in feeding the human spirit and supporting your growth at work and in life.
Whether seeking part-time work or a new career, apply today to join our Food 4 Less family.
Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. If you need reasonable accommodations during the application process, please call or contact the store management.
What You’ll Receive From Us- Comprehensive health benefits including medical, dental, vision, and prescriptions.
- Flexible scheduling with paid time off, holidays, and sick leave.
- Emotional and financial support through counseling and financial coaching programs.
- Employee discounts on various purchases.
- Up to $21,000 in tuition reimbursement through our Continuing Education program.
- Opportunities for growth via training and diverse career pathways.
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