Sales Associate, Holiday Seasonal, Los Angeles

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast‑paced, specialty retail environment.

• Provide sincere, friendly and energetic customer service by exemplifying World‑Class service standards.
• Achieve established sales and contest goals. Maintain knowledge of current sales and promotions.
• Assist customers with special services including gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.
• Utilize effective selling techniques to build multiple sales and increase productivity.
• Demonstrate comprehensive product knowledge, including features and benefits.
• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges.
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.
• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed.
• Process, ticket, and restock merchandise as needed.
• Perform other duties as assigned by management.
• Comply with all Company policies and procedures.

• High school diploma or equivalent preferred.
• 1‑2 years customer service experience and retail sales experience (specialty retail preferred but not required).
• Proven ability to prioritize and handle multiple tasks simultaneously.
• Ability to be mobile on the sales floor for extended periods of time; operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
• Full‑time associates are expected to have open availability to meet the needs of the business. Part‑time associates must be available to work a minimum of two regularly scheduled shifts on the weekend and two during the week.

• Ability to be mobile on the sales floor for extended periods of time.
• Ability to operate POS system.
• Ability to lift and mobilize medium to large items, up to 75 pounds, while utilizing appropriate equipment and safety techniques.

• Competitive compensation package: $19.65‑$20.65 per hour.
• A generous discount on all Williams‑Sonoma, Inc. brands.
• 401(k) plan and other investment opportunities.
• Wellness program supporting physical, financial and emotional health.
• Paid vacations and holidays (full‑time).
• Health, dental and vision insurance, including same‑sex domestic partner benefits (full‑time).

Williams‑Sonoma, Inc. is an Equal Opportunity Employer. Williams‑Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance or other applicable state or local laws and ordinances.