Grocery Clerk

Join to apply for the Grocery Clerk role at Kroger

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Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

• Help customers discover new items or products they inquire about.
• Inform customers of food specials and recommend grocery items to ensure they get the products they want and need.
• Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
• Provide customers with fresh and non-perishable grocery products they have ordered.
• Recommend grocery items to customers to ensure they get the products they want and need.
• Label, stock, and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Stay current with present, future, seasonal, and special ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are kept.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions about products.
• Create a welcoming environment for customers by answering questions and providing assistance.
• Reinforce safety programs by complying with safety procedures and reporting unsafe conditions.
• Inspect equipment regularly and notify management of repairs needed.
• Notify management of customer or employee accidents.
• Work cooperatively in high-paced and sometimes stressful environments.
• Manage conflict in a reasonable, nonconfrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve issues.
• Support and assist minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodation.

• Customer Service skills
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

• Customer Service skills
• Retail experience

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we are committed to diversity, innovation, and creating positive experiences for our customers and employees.

We value caring, purpose-driven individuals eager to learn and grow. Whether seeking part-time work or a new career, apply today to join our Food 4 Less family!

Qualified applications with arrest or conviction records will be considered in accordance with applicable laws. For reasonable accommodations during the application process, contact  or management at the location.

Our benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and career growth opportunities. Visit our Benefits Page for more info.

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Management and Manufacturing
• Industries:
  Retail