SEAFOOD​/LEAD CLERK

Job Description

Join us as a SEAFOOD/LEAD CLERK at Kroger Mountain View Foods. Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Direct and supervise all functions of the Meat/Seafood department. Embrace the Customer 1st strategy and demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Establish performance goals for department and empower associates to meet or exceed targets.
• Develop adequate scheduling to manage customer volume throughout hours of operation.
• Train and develop associates on performance of their job and participate in performance appraisal process.
• Adhere to all local, state and federal laws, and company guidelines.
• Cut seafood to customers’ requests using proper cutting equipment.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of meat/seafood specials.
• Prepare foods according to the food temperature logs and follow cooking instructions.
• Develop and implement a department business plan to achieve desired results.
• Understand the store’s layout and be able to locate products.
• Create and execute sales promotions in partnership with store management.
• Implement the period promotional plan for the department.
• Stay current with present, future, seasonal and special ads.
• Monitor and control expenses for the department.
• Maintain an awareness of inventory/stocking conditions; note any discrepancies in inventory.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Familiarity and compliance with all country of origin labeling and regulations.
• Plan, organize and supervise the inventory process.
• Train department associates on inventory/stocking and Computer Assisted Ordering.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identifying unsafe conditions and notifying store management.
• Notify management of customer or employee accidents.
• Report all safety risks or issues and illegal activity, including robbery, theft or fraud.
• Ability to work cooperatively in a high‑paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum:

• Effective communication skills.
• Knowledge of basic math (counting, addition, and subtraction).
• Ability to handle stressful situations.
• Current food handlers permit once employed.
• Possess adequate knife handling skills and knife speed.

Desired:

• High school education or equivalent preferred.
• Management experience preferred.
• Knowledge of cutting, traying, wrapping, and labeling.
• Seafood experience.
• Retail experience.
• Second language (speaking, reading and/or writing).

Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we proudly serve Ralphs customers in over 180 stores throughout the state.

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free,…