Optician, Venice
Listed on 2026-02-01
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Retail
Retail Sales, Retail Associate/ Customer Service
Join to apply for the Optician, Venice role at Jacques Marie Mage
Founded in 2014 by Jerome Jacques Marie Mage, Jacques Marie Mage is a Los Angeles‑based producer of limited‑edition designer goods specializing in the micro‑production of luxury eyewear for a discerning clientele. Each new collection embraces a unique palette of precious materials, rich colors, and striking geometric forms, referencing and reconfiguring historical artistic movements and world events. All JMM eyewear is ethically sourced and produced with utmost respect for industry partners’ environment and wellbeing.
BasePay Range
$33.00/hr – $36.00/hr
Role OverviewAs the Jacques Marie Mage Optician, reporting to the Gallery Director, you personify the brand at the highest level of direct client engagement. Your mission is to create an escape from the mundane, welcoming clients into the unique world of JMM. You exude confidence, lead client engagement with intention, ensure medical requirements are met, and deliver a storytelling experience that leaves clients in awe and eager to return.
Key Responsibilities- Achieve sales targets through consistent delivery of the Client Experience
- Storytell to immerse clients in the unique world of JMM
- Act with intention to go above and beyond to deliver the best client experience
- Adhere to policy and procedures
- Fulfill, process, and communicate all orders to the external lab and ensure on‑time delivery
- Execute flawless accuracy in taking and recording measurements, adjusting and fitting eyewear
- Ensure best‑in‑class optical service and experience
- Assist clients in choosing the best frames and lenses based on prescription needs
- Accurately assess and adjust all repairs for JMM frames
- Consistently provide optical elevation, training, and support for Gallery team
- Ensure optical sales and benchmarks are met
- Consistently achieve individual sales targets
- Establish and maintain a strong client book with >30% appointments
- Consistently achieve KPIs
- Licensed ABOC
- Experience mounting and edging lenses
- Experience buffing and polishing is a plus
- 4+ years of experience in an optician environment
- Highly organized with great attention to detail
- Ability to multitask – working cross‑functionally with Lab, Customer Service, etc.
- Highly motivated and passionate about the JMM brand
- Strong customer service skills (communicator & listener)
Jacques Marie Mage respects the uniqueness of each employee and offers everyone the means to find their place and thrive. We promote initiatives that support professional equality for everyone, building a culture focused on meaningful strategies to create an inclusive workforce.
Seniority LevelMid‑Senior level
Employment TypeFull‑time
Job FunctionHealth Care Provider – Retail Luxury Goods and Jewelry
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