Retail Personal Stylist

Retail Personal Stylist

Base pay range $22.00/hr - $25.00/hr

Main purpose of the Retail Personal Stylist role:

This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD’s best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.

Major Responsibilities:

• Proven experience in working within a sales driven environment - deliver sales results in line with business growth targets
• Proactive sales approach - able to show initiatives/ideas to constantly improve the client experience and drive sales
• Customer centric - proven ability to foster and maintain personal relationships with clients to build brand loyalty
• Motivated and willing to go above and beyond to service the client
• Develop one-to-one client relationships through regular communication, and refer to individuals’ orders/returns history to enhance understanding of the client base and develop customer profiles
• Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met
• Increase spend of individuals and develop client loyalty through understanding their needs and up‑selling (whenever possible)
• Develop new client relationships, as well as, re‑engage lapsed clients
• Review data to identify client preferences and purchasing patterns
• Provide weekly and monthly sales performance updates to management
• Ability to develop strong, synergistic relationships with a multitude of teams and personnel
• Ability to manage multiple tasks under strict deadlines
• Ability to demonstrate logical thinking and problem solving skills
• Strong multitasking, prioritization and organizational skills
• Works closely with allocations team to stay up‑to‑date on new merchandise and/or brands, as well as, exclusives
• Wherever possible, initiate face‑to‑face contact with your customers
• Cover for other Personal Stylists in their absence
• Must be able to work flexible hours to get the job done

Competencies:

• Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends
• Strong knowledge of apparel construction and fabrication and size and fit
• Self‑starter that thrives in a fast‑paced sales environment
• Confident, with excellent communication skills, including written and verbal skills
• Proactive in identifying new opportunities and areas for improvement
• Embodies the style/aesthetic of the brand

Minimum Qualifications:

• Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
• 3+ years Retail experience
  • Management a plus
• Experience in brick and mortar and/or e‑commerce
• Strong computer literacy, including working knowledge of Excel and Power Point
• Proficient in Gmail

Preferred Qualifications:

A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch‑in and do whatever it takes to get the job done. Each day is a little different, it’s what keeps us on our toes and excited to come to work every day.

Note: After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.

Mid‑Senior level

Full‑time

Design, Art/Creative, and Information Technology

Retail Apparel and Fashion