Stock Supervisor - Topanga

Stock Supervisor - Topanga

WHY WORK FOR VALENTINO
A career in Maison Valentino is your chance to grow in a reality where business and creativity meet and thrive in an inclusive, open‑minded community.

What We Believe In
Maison Valentino believes in a colleague‑centric approach, where our contribution and behaviours as individuals are the secret of our success as a community.

Who We Are Looking For
A Stock Supervisor who can orchestrate and guide the store team to ensure compliance with Valentino guidelines, optimize the efficiency of store back‑end processes, and uphold the highest standards of care for the company’s product.

• Support the Store Manager to ensure the implementation of retail operation policies related to back‑of‑house management.
• Implement an effective and rational organization of sellable products to better support the sale process and minimize client waiting time.
• Support the sales team with prompt merchandise replenishment, ensuring seamless availability on the shop floor.
• Manage orders and organisation of non‑sellable products such as no‑core material, stationery, packaging and uniforms.
• Ensure timely management of product intake and outflow, coordinating with relevant counterparts to optimise stock capacity, maintain proper stock rotation, and deliver exceptional client service.
• Ensure “ship‑from‑store” orders are promptly executed to minimise cancellation rates and enhance client satisfaction.
• Use company tools and systems (SAP, Smart XP, PRISM, After Sales App, etc.) to implement all policies and procedures effectively.
• Execute cycle counts on a regular basis and annual stock‑takes, involving the store team.
• Track reconciliation of stock discrepancies, promptly reporting any loss, theft or unusual adjustments for approval.
• Partner with the Store Manager to define action plans for loss prevention activities and regular audits of stock movements, including stolen merchandise, negatives on hand, in‑transit, on‑consignment, on‑hold, repairs, damage, uniforms, etc.
• Assist colleagues in managing after‑sales processes (client returns, repairs, complaints, etc.) and ensuring the utmost client care.

• Operational Leadership
  :
  Ability to orchestrate and guide the store team, ensuring adherence to guidelines and optimising back‑end processes to support seamless store operations.
• Inventory and Stock Management
  :
  Expertise in inventory accuracy, stock discrepancy resolution, and effective stockroom organization to enhance product availability and flow.
• Loss Prevention and Compliance
  :
  Strong skills in implementing policies, conducting audits, and addressing stock‑related challenges to safeguard company assets and ensure operational integrity.
• Client‑Centric Support
  :
  Proficiency in ensuring product availability, handling before‑and‑after‑sales processes, and delivering exceptional client service through prompt and efficient support.
• Collaboration and Coordination
  :
  Ability to act as a bridge between the back and front of house, working closely with the sales team and management to drive efficiency and elevate the client experience.

• Hourly Rate: $20–$26 (depends on experience, subject to change)
• Location:
  
  Topanga, CA
• Seniority Level: Mid‑Senior level
• Employment Type:
  
  Contract
• Job Function:
  Management and Manufacturing
• Industry: Luxury Goods & Jewellery