Retail Sales Leader
Listed on 2026-01-12
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Retail
Retail & Store Manager, Customer Service Rep
Join Bonobos as a Retail Sales Leader.
OverviewBonobos is a menswear brand known for exceptional fit and a personalized retail model. In our Guideshop locations, customers receive one‑on‑one, appointment‑based service to try on and fit our full wardrobe of men’s clothing. The Retail Sales Leader is the driving force behind this experience, ensuring every customer receives a seamless, fit‑focused encounter.
Key Responsibilities- Deliver an exceptional customer experience and maximize personal sales results.
- Coach Guides during scheduled shifts to provide an exceptional customer experience.
- Execute closing and opening Guideshop duties as assigned.
- Act as the leader and take on management responsibilities when the Guideshop Manager is not available.
- Support expense budget, payroll control and procedural compliance for the Guideshop.
- Have 2‑5 years of retail or sales experience in a leadership capacity or relevant experience.
- Consistently achieve personal and overall store sales goals.
- Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays.
- Knowledge of men’s fashion, fabrics, styles and fit.
Skills and Abilities
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- Know or want to learn as much as possible about men’s fashion, fabrics, styles and fit.
- Cultivate an environment of genuine connection where all customers and associates feel welcome, heard, and valued.
- Be enthusiastic about coaching and mentoring a team and inspired to lead by example.
- Create and ensure a cohesive work environment that inspires engagement.
- Self‑motivated and confident in your ability to network and generate leads.
- Strong time management, organizational skills and skilled at written and verbal communication.
- Medical, pharmacy, dental and vision coverage.
- 401(k) and Roth 401(k) with Company match.
- Merchandise discount.
- Paid Time Off.
- Parental leave for new moms and dads.
Pay Range $25.00 - $35.00 per hour
Equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call 1‑800‑964‑9793 and say "Associate Relations" or send an e‑mail to A and let us know the nature of your request and your contact information.
PHOENIX does not accept unsolicited resumes or calls from third‑party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third‑parties for hires made.
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