DRUG-GEN MDSE/CLERK
Listed on 2025-12-31
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Overview
DRUG-GEN MDSE/CLERK ate an outstanding customer experience through exceptional service and maintain a safe, clean environment. Assist the department manager in reaching sales and profit goals and monitor quality assurance standards. Embrace the Customer 1st strategy and uphold the company values of respect, honesty, integrity, diversity, inclusion and safety.
Responsibilities- Create an environment where customers feel welcome, important and appreciated by answering questions about products in the department and store.
- Gain and maintain knowledge of products sold within the department; respond to questions and make product recommendations.
- Offer product samples to help customers discover items.
- Inform customers of Drug GM specials and recommend Drug GM items to meet their needs.
- Review "sell by" dates and take appropriate action.
- Label, stock and inventory department merchandise.
- Report product ordering/shipping discrepancies to the department manager.
- Display a positive attitude and stay current with present, future, seasonal and special ads.
- Reinforce safety programs by complying with safety procedures and identifying unsafe conditions, notifying management.
- Inspect equipment, perform preventive maintenance, and report items in need of repair.
- Notify management of customer or employee accidents; report safety risks, illegal activity including robbery, theft or fraud.
- Work cooperatively in a fast-paced and sometimes stressful environment; manage conflicts professionally.
- Act with honesty and integrity regarding customer and business information; follow directions and seek help when needed.
- Provide support through interactions with minors, individuals with special needs, and/or older adults; perform essential functions with or without reasonable accommodation.
- Retail experience
- Ability to handle stressful situations
- Effective communication skills
- Knowledge of basic math
Based in California, Ralph’s merged with The Kroger Company in 1998. Today, we’re serving Ralphs customers in over 180 stores in the state. As part of the Kroger family, we value diverse teams with a passion for food and people, collaborating to feed the human spirit. We strive to create amazing experiences for customers, communities and colleagues, with food at the heart of it all.
We welcome part-time positions and growth opportunities.
Qualified applications with arrest or conviction records will be considered in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you need reasonable accommodation to complete an application or participate in the process, please call or contact the location’s management.
What You’ll Receive From UsThe Kroger Family offers comprehensive benefits to support Associate Well-Being, including Physical, Emotional, Financial and more. Benefits examples include:
- Healthcare coverage (medical, dental, vision, prescription) through company plans or union plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Employee Assistance Program with free counseling and access to financial tools and coaching.
- Discounts on purchases (food, travel, technology, and more).
- Tuition reimbursement up to $21,000 over your career.
- Growth potential through training programs and diverse career pathways.
For more information about benefits and eligibility, please visit our Benefits Page.
Job Details- Seniority level
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Entry level - Employment type
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Part-time - Job function
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Health Care Provider - Industries
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Retail
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