Banquet Captain

Overview

The Proud Bird, a historic and iconic restaurant with a strong tie to the local community, is an upscale food hall with interactive aviation exhibits and a renovated events center. The Proud Bird was named LA's Hottest Food Hall by Food Network. We pride ourselves on delivering an unforgettable dining experience with exceptional food, unmatched service and breathtaking views. Our mission is to always innovate and consistently deliver a 5-star experience for our employees, guests, and community.

We look forward to adding our next valued team member!

If you are passionate about teamwork, have a flair for guest service, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity to be a part of our team.

• Accrued PTO
• Management Referral Program with up to a $4,000 payout for qualifying management positions
• Employee Meals
• Employee Assistance Program (EAP) to assist with work life balance
• Moral (PRIDE) Program- rewarding employees with a variety of prizes for those who exemplify the company's values
• Numerous opportunities for growth and advancement
• Opportunities to grow your career with a clear path for advancement
• Plus, more!

The Special Events Captain is responsible for directly supervising the specific events they are assigned to. This includes the planning, set up, execution and tear down of each specific event.

• Oversee and coordinate all aspects of banquet and private event operations.
• Lead and supervise banquet staff, ensuring they deliver exceptional service and adhere to established standards.
• Collaborate with catering sales manager, event planners and clients to understand their needs and preferences, ensuring seamless execution of events.
• Set up banquet rooms according to event specifications and maintain a keen eye for detail.
• Monitor event timelines and coordinate with various departments to ensure smooth execution.
• Train and mentor banquet staff to uphold service standards and enhance their skills.
• Handle guest inquiries and concerns promptly and professionally.
• Maintain inventory and ensure proper storage and handling of banquet equipment.
• Collaborate with the culinary team to ensure the timely and accurate delivery of food and beverages.
• Uphold cleanliness and organization in banquet areas, adhering to health and safety guidelines.

• 3+ years of proven experience as a Banquet Captain or similar role in a high-end restaurant or hospitality setting.
• Exceptional organizational and leadership skills.
• Strong communication and interpersonal abilities.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Knowledge of banquet and event planning processes.
• Familiarity with food and beverage service, including wine and cocktail knowledge.
• Flexibility to work evenings, weekends, and holidays as needed.
• Valid Food Handlers Certificate
• Valid RBS Certificate

• Regular lifting, moving and carrying of food items, furniture, garbage etc. weighing up to 30-45 pounds across the restaurant
• Regular and prolonged standing and walking inside and outside the restaurant during a 6-8 hour shift with appropriate breaks
• Regular ascending/descending stairs
• Repeating motions that may include the wrists, hands and/or fingers
• Frequent use of hand to finger motions, handle or feel objects, reach with hands and arms

Disclaimer:
The above job description is meant to describe the general nature and level of work being performed; and is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.

We are an Equal Opportunity Employer. We recognize that people are our finest asset. It is our policy to provide equal employment opportunities to all individuals, regardless of race, creed, color, religion or belief, national origin, sex, ancestry, age, marital status, veteran status, disability, medical condition, gender identity or sexual orientation or any other classification protected by law.

The Proud Bird maintains a drug free workplace. The Company will consider for employment qualified applications with criminal histories in a manner that is consistent with local, state, and federal law.

All job offers are contingent upon successfully passing pre-employment background check