Bartender Luxury - DTLA

Overview

About Sentral
Sentral is a network of communities redefining the way people live. Sentral’s mission is to be the leading residential hospitality operator through superior performance, enhanced experience, and a network of connected communities. We take the convenience, connection, and comfort of home to new heights—we call it Home+. Our one-of-a-kind communities offer unrivaled locations, innovative tech-enabled services, and premium amenities to enhance everyday life.

Sentral lets you live life on your own terms in the heart of the world s best cities:
Atlanta, Austin, Chicago, Denver, Los Angeles, Miami, Nashville, Oakland, Philadelphia, Pittsburgh, Portland, San Francisco, San Jose, Santa Monica, Scottsdale, and Seattle, with more coming soon.

Our core values reflect our commitment to our employees, as we are service first in our actions, value thinking like an owner, and continuously strive to make one another better. We strongly believe in continuous personal improvement, career growth and diversity in our workforce. With ongoing learning & development offerings, leadership coaching and mentorship programs, we foster an empowered environment rooted in empathy and growth.

Our team members are curious explorers who never stop learning and who strive for great outcomes.

Learn more about us at

Position Overview And Responsibilities
At Sentral, we are building a team of people-first focused individuals who thrive on going above and beyond. Ideal candidates will exemplify a can-do attitude, a growth mindset, and an entrepreneurial drive. Successful candidates will be proactive, solution-oriented, and have strong ownership of their work. The Bartender is in charge of managing drink orders at a bar and restaurant or private event to keep guests and residents satisfied during meals and/or social gatherings.

Bartenders have extensive knowledge of common drinks which they use to recommend drinks to guests and residents, prepare cocktails, pour beers and properly decant wines. Bartenders also entertain guests and residents who sit at the bar by providing stimulating conversation and excellent customer service while filling drink orders for other guests and residents. Their role is to ensure that guests and residents are of legal drinking age and then prepare a requested drink to their specifications.

This is an in-person position located in downtown Los Angeles, CA. The shift schedule is Wednesday-Sunday, and shift times are between 2pm-12am (midnight).

• Verify identification and age requirements of guests and residents
• Mix traditional and creative cocktails
• Prepare alcoholic + non-alcoholic beverages and coffee drinks for bar and restaurant patrons
• Memorize recipes to prepare cocktails
• Process payment from guests and residents
• Understand all spirits, mixers, homemade ingredients, wines and beers
• Restock and replenish bar inventory and supplies
• Display a sense of urgency to nurture a consistent and excellent guest experience
• Comply with all food and beverage regulations
• Make suggestions based on guest and resident tastes and preferences
• Record and balance cash receipts and prepare cash deposits
• Open and maintain tabs throughout their shift
• Build a rapport with regular guests and residents to create a positive atmosphere
• Greet guests and residents and organize order queue
• Explain our unique service model to guests and residents
• Guide guests through the food and beverage menus
• Understand preparation of menu items, allergen information, cocktails and wines
• Take food and beverage orders, assign guests to tables/bar seats, and direct them to a teammate to be seated
• Maintain communication with teammates to best manage seating availability
• Deliver food orders from the kitchen to guests quickly and accurately
• Keep dining room clean, organized, and properly set throughout the shift
• Perform basic cleaning tasks as needed or directed by supervisor
• Assist with special events and fill in for absent staff as needed
• Use conflict resolution to promptly address customer service issues and refer guests and residents to management when necessary
• Greet, welcome, and connect with guests
• Maintain service…