Guest Experience Lead
Listed on 2026-02-06
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Restaurant/Food Service
Cafe / Restaurant, Food & Beverage, Fast Food / Food Service, Server/Wait Staff
Join to apply for the Guest Experience Lead role at McDonald's.
Guest Experience Leader
Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU.
- Competitive pay from $20.00 per hour - $22.73/hour plus cash incentives
- Employee discounts and free meals
- Paid sick leave and/or paid time off
- Tuition reimbursement and/or educational assistance
- Training and advancement opportunities
- Weekly direct deposit
- 401k plan*
- Medical, dental, and vision benefits*
This role is vital to the guest experience because you'll:
- Lead the experience:
Check in with guests and make sure they are enjoying themselves - Be the solution:
Handle guest concerns and provide resolution to their satisfaction - Understand that teamwork is key:
Work hand in hand with your team to maintain a welcoming, friendly, and clean restaurant environment - Be in the know:
Offer expert insight into promotions and benefits of utilizing the McDonald’s App, Mobile Order & Pay features
To Be Successful In This Position, You’ll Need
- A humble and hospitable demeanor
- Passion for helping and serving others (customers and fellow team members)
- A desire to learn and grow
- The ability to communicate effectively and anticipate customer needs
Equal Employment Opportunity and Our Value of Inclusion
McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by law. We provide reasonable accommodations to qualified individuals with disabilities.
If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation, please contact mcdonal
This posting is not a complete description of all duties of the job. People perform several different tasks every shift.
McDonald’s of California will consider qualified applicants with a criminal history pursuant to applicable laws.
Additional Details- Seniority level:
Entry level - Employment type:
Full-time - Job function:
Other - Industries:
Restaurants
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