Service Assistant - JOEY DTLA

Overview

Join to apply for the Service Assistant - JOEY DTLA role at JOEY Restaurant Group
.

This position is full-time or part-time. The base pay range is shown below and may be influenced by experience and qualifications. The role supports the restaurant service team to ensure a seamless guest experience.

This range is provided by JOEY Restaurant Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$17.87/hr - $17.87/hr

This position is eligible for tips.

• Provide guests with friendly and attentive service throughout their dining experience, and demonstrate what Iconic Hospitality means.
• Assist servers in delivering exceptional service and maintaining a pristine environment.
• Clear and set tables in a timely manner.
• Monitor and assist with the delivery of guest beverage and food orders.
• Maintain restaurant cleanliness by bussing tables, glassware, dishes, and cutlery.
• Resolve service issues and guest complaints with urgency, poise, and good judgment.
• Complete assigned opening, side work, and closing duties; stock, clean, and organize service stations and sections.
• Assist the guest services team with front door duties, seating guests, and other requests as needed.
• Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law.
• Follow all food and alcohol service and safety procedures.

• No experience necessary.
• Must have or be able to obtain valid local and/or state Food Handler and California Responsible Beverage Service certifications.
• Passion for hospitality with a track record of creating world-class experiences.
• Ability to thrive in a dynamic, fast-paced environment.
• Ability to walk and stand for prolonged periods; frequent bending, reaching, stretching; repetitive manual tasks; and lift/carry up to 50 lbs.

• Genuine, warm, and caring demeanor; honesty and integrity.
• Comfort with giving and receiving feedback for growth and performance excellence.
• Natural problem-solving abilities and a desire to positively impact team execution.
• Passion for quality and professionalism; strong relationship-building and communication skills.
• Encourage healthy and supportive competition within the team; present a professional appearance and demeanor.

• Career development, education, and growth opportunities.
• Medical, dental, vision, and life insurance, medical reimbursement plan, and EAP for benefit-eligible partners.
• Discounted employee shift meals and 10% discount for self and guests at all JOEY locations.
• Paid sick leave and referral bonus program.
• Sales competitions and rewards.

JOEY Restaurants exists to deliver the ultimate dining experience with handcrafted menus and hospitality leadership in modern environments. Family-owned since 1992, JOEY is a multi-concept brand with growth planned through 2030.

JOEY Restaurants is an Equal Employment Opportunity Employer. We provide reasonable accommodations to qualified job applicants. Qualified applicants with criminal histories will be considered in accordance with laws.

Supplemental pay:
Tips

• Entry level

• Contract

• Other
• Industries:
  Restaurants