Bar Back

Overview

We are looking for Bar Backs to join our team! We are now hiring for the holidays! Must be available 3-4 days a week.

The Bar Back’s primary responsibility is to assist the Bartender in producing, creating, and improving drinks, and assembles the requested drinks into the required glassware, as part of the bar process before passing the order along to the guests. The Bar Back follows and ensures compliance with food safety handling policies and maintains an organized and hygienic work area, including personal hygiene procedures.

The Bar Back must be thoroughly familiar with Lawry’s professional and friendly service including menu items, cash controls, suggestive selling techniques, appearance standards and guest interaction.

• Consistently and sufficiently meet Lawry’s standards, as an ambassador of the restaurant with our guests, including inspiring the "WOW Factor" level of service, providing and exuding quality, professionalism, positive guest relations, and first class entertainment and performance.
• Prepares drinks for customers using proper bartending techniques, recipes and glassware; and accountable for all cash and credit card transactions at the bar from customers. Responsible for collecting proper payment from guests and securing all receipts (cash, credit card vouchers, gift cards).
• Offers to transfer bar tabs to dining room for guests waiting in the bar for a table.
• Sincerely thanks guests as they are leaving and invites them to return.
• Anticipates and recognizes when a guest could become intoxicates and stops service in a professional manner.
• Comply with all of Lawry’s employment related policies and procedures; including accurate records of hours worked, breaks, communication of shift changes, tardiness or absence; and behavior consistent with the company’s desire to maintain a workplace free of incidents of co-worker harassment, discrimination, drug or alcohol abuse.
• Respects and maintains Company property and assets.
• Maintains proper food handling and sanitation standards.
• Demonstrates safe work habits, particularly in relation to knife handling.
• Maintains a safe workplace by keeping the bar area organized, neat, and clean throughout the shift. Keeps back bar clean, organized and visually appealing, and bar equipment in working order and cleaned ongoing.
• Keeps tools, machines and bar equipment in good working order, and stocks and arranges bar glassware and bottles.
• Works efficiently, accurately and quickly to expedite the guests’ orders.
• Contributes to meeting unit food cost goals through portion and waste control.
• Follows all state liquor laws and company Serv Safe Alcohol policies, including proper , responsible beverage service and ensuring no one under 21 is in the bar unless accompanied by a legal guardian. Persons under 21 are not permitted to sit directly at the bar.
• Tracks consumption and usage.
• Assists other co-workers and departments with their duties as needed to ensure guest satisfaction.
• Express and exchange ideas in spoken and written English in an above average manner both with co-workers and guests, including writing orders, requests, reservations, or instructions.
• Demonstrates knowledge of Lawry’s Restaurants, including family history, locations, service and meal hours, and frequent diner benefits.
• Demonstrate knowledge of the menu items to assist guests in their wine, meal and dessert selections, using informed, tantalizing descriptions and effective selling techniques.
• Demonstrate effective teamwork and cooperation with co-workers, management, vendors and/or suppliers.
• Demonstrate competency in POS and TMX computer systems, and basic math calculations.
• Be dressed in a clean, designated uniform and acceptable footwear, ready to begin at start of all scheduled shifts, and work until the end of scheduled shifts, unless authorized by management for approved shift or work schedule change.
• From time to time, assumes other co-worker’s duties during off-peak hours when staff is reduced
• Attend all mandatory co-worker meetings, training, informational and education sessions.
• Reports all damaged or malfunctioning fixtures and equipment to the Manager on duty…