On-Site Dining Lead, Zeidler’s

Onsite Dining Team Lead

The Onsite Dining Team Lead will support the management team in overseeing daily restaurant operations and staff performance during assigned shifts. This person will act as a role model for team members, ensuring operational excellence, consistent food quality, and a superior guest experience. This is a hands‑on leadership role for a reliable and motivated individual who can coach, communicate, and solve problems in a fast‑paced environment.

This is a part‑time role that requires weekends and some evening and holiday availability (4 days per week, 6 hours per day).

Salary: $25‑29/hour

• Set the tone for each shift, motivating and guiding team members to ensure all tasks are completed efficiently.
• Assist in training new staff on restaurant procedures, service standards, and menu knowledge.
• Hold staff accountable to company policies and address performance issues constructively.
• Oversee front‑of‑house (FOH) and/or back‑of‑house (BOH) operations, including opening and closing duties.
• Monitor food quality and service delivery to ensure consistency and guest satisfaction.
• Manage shift changes and coordinate between FOH and BOH teams for smooth service flow.
• Greet guests, address complaints, and resolve issues promptly and professionally.
• Foster a welcoming and positive atmosphere for all guests.
• Ensure all staff follow sanitation and safety regulations.
• Maintain the cleanliness and organization of all work areas.
• Assist in cash handling procedures, including counting cash drawers and finalizing daily reports.
• Help with inventory management and tracking, as needed.

• Previous experience as a shift lead, crew lead, or supervisor in a fast‑paced restaurant or hospitality setting is preferred.
• Demonstrated ability to lead and motivate a team.
• Excellent communication, interpersonal, and problem‑solving skills.
• Strong commitment to providing superior customer service.
• Ability to work a flexible schedule, including evenings, weekends, and holidays.
• Possession of a food handler's certification is a plus.
• Experience with Toast POS is highly desirable.

Physical and environmental demands of the job: Prolonged periods of standing and walking. Must be able to carry trays and other items weighing up to 15 pounds.