Consumer Insights Associate Researcher

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. We are part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

At EA, we strive to inspire the world to play. On Consumer Insights, we are looking for an associate researcher who will provide strategic, data-driven insights that guide development and marketing for all EA franchises. Consumer Insights is constantly in pursuit of understanding our players – their motivations for playing games and how their behaviors change alongside the ever-changing gaming market.

This role supports consumer research for our studios, brands, and the games they create. You’ll partner closely with studios, brand and marketing teams, as well as fellow researchers and analysts in North America and Europe. You will manage research studies, analyze data, and develop deliverables that influence important marketing and development decisions. The role can be based in either our Redwood City or Los Angeles offices with the option to work locally on a hybrid work model.

• Analyzing data and building a story that guides product and marketing in their decision‑making.
• Managing several research studies simultaneously; communicating with vendors, research partners, and internal stakeholders.
• Writing questionnaires and discussion guides that answer key business objectives.
• Supporting large custom research studies in partnership with other Consumer Insights team members.
• Presenting research reports to internal partners that influence decision making.
• Exploring new research tools that can create efficiencies or provide deeper insights.

• Bachelor’s Degree or relevant experience.
• 1–3 years of relevant job experience in a market research agency or company working in areas of consumer research.
• Experience in data processing and statistical analysis (e.g., developing crosstabs, weighting and appending data).
• Experience using a market research survey platform (e.g., Qualtrics or Forsta).
• Experience summarizing complex data into insights.
• Experience with quantitative and qualitative research.
• Organized and adept at learning to work with a variety of tools and systems.
• Interested in learning more about video games.

• California (depending on location e.g. Los Angeles vs. San Francisco): $67,900 – $108,600 USD.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) for regular full‑time employees. Certain roles may also be eligible for bonus and equity.

Electronic Arts is an equal‑opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law.

EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.