Consumer Insights Associate Researcher

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Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. We foster a community where creativity thrives, new perspectives are invited, and ideas matter. Everyone is part of the story and helps make play happen.

Job Description

At EA, we strive to inspire the world to play. On Consumer Insights, we are looking for an associate researcher who will provide strategic, data‑driven insights that guide the development and marketing of all EA franchises.

Consumer Insights is constantly in pursuit of understanding our players—how they play and how their behaviors change alongside the ever‑changing gaming market. This role supports consumer research for our studios, brands, and the games they create. You’ll partner closely with studios, brand and marketing teams, as well as fellow researchers and analysts in North America and Europe. We seek a researcher who is curious and can provide critical insights that impact games, live services, and communications.

You will manage research studies, analyze data, and develop deliverables that influence important marketing and development decisions.

The role can be based in either Redwood City or Los Angeles with the option to work locally on a hybrid work model.

• Analyzing data and building a story that guides product and marketing decisions
• Managing several research studies simultaneously; communicating with vendors, research partners, and internal stakeholders
• Writing questionnaires and discussion guides that answer key business objectives
• Supporting large custom research studies in partnership with other Consumer Insights team members
• Presenting research reports to internal partners that influence decision making
• Exploring new research tools that can create efficiencies or provide deeper insights

• Bachelor’s Degree or relevant experience
• 1‑3 years of relevant job experience in a market research agency or company working in areas of consumer research
• Experience in data processing and statistical analysis (e.g., developing crosstabs, weighting, appending data)
• Experience using a market research survey platform (e.g., Qualtrics or Forsta)
• Experience summarizing complex data into insights
• Experience with quantitative and qualitative research
• Organized and adept at learning to work with a variety of tools and systems
• Interested in learning more about video games

Pay ranges listed below represent what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. Pay offered will be determined based on a number of relevant business and candidate factors.

• California (Los Angeles vs. San Francisco): $67,900 – $108,600 USD

In the US, we offer a package of benefits including paid time off, sick time, paid holidays, family leave options, medical/dental/vision insurance, life insurance, disability insurance, and a 401(k) plan. Certain roles may also be eligible for bonuses and equity.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential to creating space for learning and experimentation, we empower you to do great work and pursue opportunities for growth.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We also consider qualified applicants with criminal records in accordance with applicable law and provide workplace accommodations for qualified individuals with disabilities as required by law.