Quality Assurance Manager; RTE Food Industry

Company Description

Synear Foods USA is a subsidiary of Synear Food Holdings, one of the largest and most established frozen food manufacturers in China. With a strong heritage of quality and innovation, Synear has been serving consumers worldwide for more than two decades.

Synear Foods USA focuses on delivering authentic, convenient, and high-quality frozen food products to meet the diverse tastes of North American consumers. Our product portfolio includes a wide range of dumplings, buns, dim sum, and other ready-to-eat favorites, crafted with carefully selected ingredients and strict quality standards. At Synear Foods USA, we are committed to sharing the rich tradition of Asian cuisine while continuously innovating to create products that fit modern lifestyles.

Our mission is to bring families and communities together through food that is delicious, convenient, and trustworthy.

Synear is an at-will, equal opportunity employer. We consider applicants for all positions without regard to race, color, creed, religion, national origin or ancestry, sex, age (40 or over), disability, genetic information, veteran status, or any other legally protected status under local, state, or federal law.

• Oversee quality assurance/quality control and sanitation departments, reporting to the Director of Operations.
• Collaborate with USDA, FDA and other government agencies to ensure all practices are complied. Actively keep self updated on these laws and regulations
• Develop and update internal processes and procedures including good manufacturing practice (GMP) systems, hazard analysis critical control points (HACCP) and standard operating procedures (SOPs) to ensure production is under a controlled risk
• Create well-rounded QA test strategies and tools to monitor food quality, constantly validate effectiveness and continuously improve quality assurance techniques and processes to meet current operational needs if needed
• Perform internal and external quality audits throughout the entire supply chain, i.e., internal routine audits, or vendor audits to ensure all processes, ingredients and final products are met standards
• Prepare 3rd party audits and QA documents required by customers, Costco, SQF, and foreign countries, etc
• Develop and update sanitation standard operating procedures (SSOPs) and manage the staff
• Properly manage laboratory appliances, prepare quality documentation and reports for management review, and maintain confidentiality of these items
• Support cross functional teams i.e., product development, production and maintenance teams. Work closely with R&D to develop critical control points and corresponding standards, with production and maintenance teams to decide feasibility on schedule and machineries
• Oversee different laboratory tests, swabbing programs and integrated pest management programs in alignment with USDA FSIS compliance guidelines
• Conduct research on export rules and regulations and keep them up to date. Act as the backup for Warehouse in terms of export approval for each shipment
• Keep self updated on any rules and regulations related to quality including labeling, exporting, weights & measurement, etc.
• Educate production team about the established processes and procedures to create a safe and free of hazardous work environment
• Oversee hiring, training, coaching, and disciplinary actions of department staff and/or contract staff
• Perform other duties assigned

• Bachelor’s degree in food science, microbiology, chemistry, or related field
• 5 to 7 years in the quality assurance role, minimum 2-3 years proven track record of leadership in the food manufacturing industry. Previous ready-to-eat (RTE) and non ready-to-eat (RTE) experience preferred
• Must be familiar with USDA, FDA and other food manufacturing related laws and regulations if applicable
• The SQF practitioner is: i. Be employed by the site as a company employee on a full-time basis; ii. Hold a position of responsibility in relation to the management of the site's SQF System; iii. Have completed a HACCP training course; iv. Be competent to implement and maintain HACCP based food safety plans; and v. Understand the SQF Safety Code & Quality Code and the requirements to implement and maintain SQF System relevant to the site's scope of certification.
• Ability to work a flexible schedule depending on operational needs.
• Must be a team player with excellent interpersonal, organization and time management skills
• Excellent verbal and written communications skills along with computer skills. (MS Word and Excel)
• Must be able to motivate, coach, train, reward, and recognize employees
• Bilingual in Spanish preferred
• 5 days a week, fully onsite:
  Monday
  - Friday
• Pay range: $90,000- $100,000 plus bonus

All your information will be kept confidential according to EEO guidelines.