Veterinary Practice Assistant Director

Overview

Summary: Play a pivotal role in our brand-new Community Veterinary Clinic by serving as the Veterinary Practice Assistant Director, ensuring excellent patient care, team leadership and client experience.

Who we are: Have you ever wondered what happens to cats and dogs whose owners are unable to afford veterinary care? We have. The ASPCA’s Community Medicine (CM) team provides expert veterinary care to support the welfare of animals and their people through our stationary and mobile veterinary clinics, serving the most underserved communities in New York, Miami, and Los Angeles.

We help pet owners overcome barriers to care, bringing quality services directly to the communities that need us most and partially or fully subsidizing the cost of basic and preventive care. CM treats people and pets with dignity and respect, assisting pet owners in making informed decisions about their pets’ health and wellbeing regardless of their financial circumstances. When you come to work at the ASPCA, you join a team of over 1,000 dedicated colleagues with deep knowledge, skills, and passion for the animals we serve.

Under the general direction of the Clinic Director, the Assistant Director will oversee a fast-paced nonprofit Community Veterinary Clinic (CVC). This role has a broad range of responsibilities: lead an engaged, high-functioning team, ensure patients receive the highest-quality care, and deliver outstanding client experiences to maximize the CVC’s impact in the community. You will help ensure the clinic meets its impact goals while providing financial and administrative oversight.

If you have a passion for mission-driven work, a desire to serve pets and people, and strong professional operations and people leadership experience, this may be the perfect opportunity for you.

• This is typically a Monday – Friday position with flexibility needed to work beyond the scheduled work day to respond to issues that arise outside normal business hours
• This is an on-site position primarily based at the Community Veterinary Clinic. Occasional flexibility in reporting to other ASPCA locations throughout the Greater LA Area is required based on operational need
• Occasional travel outside Los Angeles metro area (5% or less) may be required
• This position reports to the Director, Community Veterinary Clinic and has four to six direct reports

Compensation
Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience.

The expected hiring salary range for this role is set forth below and may be modified in the future.

• The target hiring range for this role is $102,000 - $107,000

Benefits

• Affordable health coverage, including medical, employer-paid dental, and optional vision coverage as well as employer-paid life and long-term disability insurance
• Flexible time off that includes vacation time, sick and bereavement time, paid parental leave, company paid holidays, and paid personal time off that allows you even more flexibility to observe the days that mean the most to you
• Competitive financial incentives and retirement savings including a 401(k) plan with generous employer contributions — we match dollar for dollar up to 4% and provide an additional 4% contribution toward your future each year
• Robust professional development opportunities, including classes, on-the-job training, coaching and mentorship with industry-leading peers, internal mobility, opportunities to support in the field and so much more

Responsibility buckets are listed in general order of importance. They include, but are not limited to:

• Communicate effectively with the Clinic Director and the Regional Management Team to execute the…