Medical Director

Overview

At Pet Vet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer local autonomy with national support, career mobility and development opportunities, and a collaborative, inclusive environment where wellbeing comes first. You care for pets. We care for you.

Position Overview

We are seeking a compassionate and skilled Experienced Medical Director to join our team at Rancho Park Veterinary Clinic in Los Angeles, CA. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager.

Key Responsibilities

• Maintaining a high quality of progressive veterinary care
  • Oversees and directs medical standards and quality of care
  • Sets policies as they pertain to the practice of medicine
  • Works toward making various services work as one team
  • Recommends additions to the hospital inventory in conjunction with leadership
  • Budgets for new equipment and provides cost estimates and ROI
  • Sees patients and manages clinical practice
  • Ensures positive communication with clients and among doctors, including proper transfer of patient care responsibilities
  • Reviews patient records for completeness and accuracy to promote medical excellence
  • Manages controlled drugs and reviews requests for alternatives
  • Conducts regular doctor meetings
  • Performs other duties as assigned by the Manager
• Handles patient care problems, client complaints, and referral partner issues
• Manages veterinary, client, and board complaints and recommends resolutions
• Develops medical policies
• Ensures compliance with State Veterinary Medical Practice Act, OSHA, and AAHA standards
• Monitors DVM performance and production, providing coaching as appropriate
• Mentors and role models for staff veterinarians
• Leads candidate interviews of potential DVMs
• Identifies new service opportunities within the hospital
• Holds ownership for revenue and success of the practice by monitoring KPIs and coordinating with the Hospital Manager
• Plan for upcoming challenges in maintaining hospital operations and temporary solutions (locum)

Qualifications (Required)

• Veterinarian degree (DVM or VMD) from an accredited college or university
• Current State Veterinary License
• DEA registration must be obtained and maintained
• 3-5+ years of experience in a veterinary practice
• Strong diagnostic and clinical skills
• Excellent surgical and dental skills
• Ability to work well in a team-oriented environment
• Exceptional interpersonal and communication skills
• Commitment to providing compassionate and high-quality veterinary care
• Excellent communication with all members of the Medical and Hospital staff
• Client communication skills to elicit information, establish rapport, and explain care
• Display confidence and practical handling of pets under stress, illness, or pain
• Ability to perform physically demanding tasks as needed (lifting up to 50 pounds)

Preferred Skills (Nice to Have)

• Exceptional written and verbal communication
• Time-management and delegation abilities
• Sound judgment and exemplary decision-making
• Professionalism and courtesy in all interactions
• Well-developed interpersonal skills

What We Offer

• Signing, retention and relocation packages up to $75,000
• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

$180,000 — $200,000 USD

In…