Enhanced Care Manager- Licensed Vocational Nurse; LVN- Los Angeles

Position Overview

Job Title:

Enhanced Care Manager – Licensed Vocational Nurse (LVN) – Los Angeles

Company: COPE Health Solutions

Location:

Downtown Los Angeles, CA (Onsite)

Schedule:

Full Time

Reports To:

Director Of Medical Management

Salary Range: $75,000 – $96,000

Travel:
Up to 75%

FLSA Status:
Exempt

The ECM Care Manager – Licensed Vocational Nurse (LVN) facilitates patient continuity of care with the ECM healthcare team and managed care plan. Under the clinical direction and oversight of the Primary Care Physician and Registered Nurse, the LVN coordinates care for patients needing support by collaborating with the patient, family, physician, nurses, and other members of the ECM healthcare team to identify needs and expedite valuable, appropriate, and cost‑effective care.

The LVN will support an individualized care plan focused on disease management and prevention, or development of improved strategies to benefit patients y will engage patients and encourage them to take an active role in their health by providing them with the tools necessary to make healthy lifestyle choices, adopt life‑long healthy behaviors, close gaps in care, and reduce unnecessary ER utilization and hospital readmissions.

The duties include, but are not limited to:

• Implement and support individualized patient care plans
• Address patient risk factors and/or obstacles to care, including hospital/ER utilization
• Facilitate engagement between the PCP and patient
• Demonstrate ability to influence others while motivating them to change
• Participate in required care coordination conferences
• Maintain a predetermined patient caseload
• Exercise sound clinical judgment, seek advice, and sign off from a Registered Nurse as appropriate
• Take initiative in finding solutions to difficult and/or sensitive problems
• Participate in quality gap closures
• Work as a patient advocate
• Perform miscellaneous job‑related duties as assigned

• Willingness & ability to interact with healthcare personnel within a variety of clinical settings
• Understanding of HIPAA, Confidentiality Obligations, and nursing best practice
• Demonstrated ability to work as part of a team
• Excellent interpersonal and organizational skills
• Execute workflows and work together with RNs and other members of the multi‑disciplinary care team
• Knowledge of payor programs and quality metrics
• Review clinical data to address care opportunities and healthcare utilization trends
• Critical thinking skills & adapt to a fast, complex working environment
• Strong autonomous problem‑solving ability
• Excellent time management skills
• Multitasking and prioritization, working in a high‑volume environment with minimal supervision
• Undertake a variety of diverse care tasks and work in a multidisciplinary team
• Compassionate and able to handle stress
• Documentation accuracy in medical records
• Adaptable to new technologies and software

The employee is regularly required to walk, bend, sit, talk, lift, or hear. The employee is regularly required to stand, walk, and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, postage meter, fax machine, and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required include close vision and ability to adjust focus.

The employee may need to travel to healthcare practices.

The noise level in the work environment is usually low to moderate. The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

• Current Vocational Nurse License
• Two (2) + years of experience in one or more of the following settings:
  Ambulatory Care Management
• Valid driver’s license and ability to travel

COPE Health Solutions is deeply committed to the health and wellness of its team members. Benefits include comprehensive, affordable insurance plans for employees and their families, a yearly stipend for wellness‑related activities, and a paid parental leave program.

More information on benefits:

COPE Health Solutions is a national tech‑enabled services firm powering success for health plans and providers in risk arrangements. Its NCQA certified population health management platform and experienced team improve financial performance and quality outcomes for all types of payers and providers.

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