Nursing Director, Administration; Director, Workforce Management and Operations

EXAM NUMBER

Y5296O

07/22/21 AT 08:00 A.M. (PT) UNTIL THE NEEDS OF THE SERVICES ARE MET AND IS SUBJECT TO CLOSURE WITHOUT PRIOR NOTICE.

OPEN COMPETITIVE OPPORTUNITY

Current employees in the unclassified service who meet the following criteria also qualify to participate in this exam:
Unclassified employees who have attained permanent County status on a classified position by successful completion of the initial probationary period, with no break in service since leaving the classified service —OR— full-time employees in the unclassified service with at least six months of full-time experience in the unclassified service at the time of filing or by the last day of filing.

NO WITHHOLDS OR OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION.

This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 800,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion.

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

To advance the health of our patients and our communities by providing extraordinary care.

Under the direction of the Department of Health Services Chief Nursing Officer, the Nursing Director works closely with system, regional, and site leaders to develop, implement, and maintain strategic and operational initiatives for nursing workforce utilization. The incumbent will monitor and trend workforce metrics to develop strategic and implement operational plans for utilization of nursing resources.

• Operational oversight of contract labor process, utilization, and metrics.
• Develops and monitors daily staffing metrics to promote efficient utilization of nursing resources.
• Provides strategic and operational leadership for staffing and scheduling technology systems use, build, and integration.
• Assessment and development of enterprise wide nurse staffing and scheduling processes and policies.
• Assessment and development of resources utilization best practices to include staffing offices and float pools.
• Plans the nature, content and extent of nursing staff and administrative services/operations for achievement of both short and long-term objectives.
• Establishes policy for determining program emphasis and operating guidelines for areas of responsibility, including setting goals.
• Directs the preparation of budgets for assigned areas; integrates with organizational budget and defends budget and personnel resource requests.
• Serves as a facilitator for the shared decision-making process and provides leadership for utilization of best practice evidence in nurse staffing and operations; administers general personnel management matters and actions.
• Acts as a resource expert for Nurse Managers, clinical nursing directors, and other equivalent positions; provides guidance, counseling, and advice on techniques of supervision, problem solving, policies, and fiscal and operating systems.
• Interprets and communicates nursing and organizational philosophy and objectives, Department policies and procedures, and applies recognized standards of nursing.
• Oversees nursing operations and workforce development initiatives in partnership with human resources & information technology to provide necessary resources for clinicians to maintain evidence based contemporary practice.
• Evaluates and initiates operational compliance with licensure, accreditation and regulatory standards
• Performs other duties as assigned.

A Master's degree
* in Nursing — OR — a Bachelor's degree
* in Nursing with a Master's degree
* in…