Overnight Resident Coordinator - Stepping Stones

Job Title: Overnight Resident Coordinator - Stepping Stones (Full-Time)

Reports To: Director of Interim Housing

Schedule: Monday-Friday, 11:00pm - 7:00am

Location: Los Angeles, CA

Status: Full-time, 40 hrs/wk, Non-Exempt

Cell Phone: Reimbursement for use

Driver Position: Yes (see driving policy below)

Salary Range: $22.00/hr

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at‑risk of homelessness in West Los Angeles. Founded in 2011, SPY offers trauma‑informed, low‑barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our continuum of care includes street outreach, drop‑in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is committed to equity, community collaboration, and innovative youth‑focused programming, and actively seeks applicants who identify as coming from historically marginalized populations.

The Overnight Resident Coordinator is a team member of the Stepping Stones Housing program. This role assigns the coordinator to the Hollywood Stepping Stones site, overseeing site safety and youth services. Responsibilities include general oversight of the property, cleanliness, safety, and maintenance; building rapport with youth; providing advocacy, coordinating activities, workshops, and events; and providing crisis intervention and conflict management. The coordinator works closely with their team and other SPY programs to provide the best services to our youth.

The ideal candidate will have a strong understanding of the factors that contribute to youth homelessness; experience related to youth pregnancy and parenting is a plus.

• Build relationships with youth from a trauma‑informed and harm‑reduction perspective
• Daily house and property inspection to maintain curb appeal and resident safety
• Maintain adequate inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, laundry soaps, office supplies, etc.
• Assist with program intakes and exits, including preparing intake packets, files, the youth’s living space, and supporting documentation
• Coordinate and ensure meal support in the program (e.g., food pantry donations)
• Report and document incidents and service requests in a timely manner
• Resolve and mediate issues, and enforce house rules
• Provide crisis management, conflict resolution, and restorative consequences
• Coordinate volunteers for programming and event needs
• Create and maintain a list of resources and other relevant information in the community
• Coordinate and implement life skills trainings, workshops, activities, events, and programming led by staff, community partners or volunteers
• Assist in the preparation of required program reports
• Track outcomes, data entry, and assessments as required
• Drive SPY vehicles to transport residents to services and community activities
• Complete additional ad‑hoc tasks as required
• Other duties as assigned to support the mission of the organization

• Bachelor’s degree in a social science or related field is preferred but not required
• Related work or lived experience will be strongly considered in place of or in addition to a Bachelor’s degree
• 1–2 years of experience providing direct services to high‑risk transitional‑age youth is required
• Working knowledge of child and adolescent social, emotional, and cognitive development, trauma‑informed care, and harm‑reduction service models is required
• Work within legal and ethical guidelines
• Flexibility with schedule based on program needs
• Commitment and passion for the mission, vision, values, and culture of SPY
• A self‑starter who is prepared to drive innovative solutions
• Excellent communication and organizational skills
• Ability to work in a fast‑paced environment that requires effective collaboration
• A valid California driver’s license, auto insurance, and the ability to transport youth
• Proficient in Microsoft Office and Google Drive
• Cultural humility

• Prolonged periods of sitting at a desk and working on a computer
• Changes in…