Coordinator - Day Center, PT

Coordinator – Day Center (Part‑Time)

Downtown Women’s Center

Part‑time Coordinator (25‑29 hours per week) to support the functions of our Day Center, located in the Skid Row neighborhood of Los Angeles and operating seven days a week, 364 days a year. The Coordinator will facilitate basic needs services, ensure a safe and welcoming environment for participants, build meaningful relationships, and connect participants to internal and external resources. They will also organize and facilitate enrichment activities (e.g., skill‑building groups, self‑care sessions, group events) that foster engagement, empowerment, and well‑being, and support day‑to‑day operations such as sign‑ups for services, mail distribution, data tracking, and general participant support.

• Help coordinate daily Day Center operations, including opening and closing procedures, clean‑up, implementation and oversight of enrichment activities
• Provide direct services to 200+ participants daily, including managing sign‑ups for showers, case management and laundry and providing referrals, hygiene products, clothing and food
• Ensure a safe and welcoming indoor and outdoor environment: greet guests and visitors, respond to requests, address complaints, intervene in and de‑escalate situations, provide support to staff, problem‑solve issues in a timely manner, provide crisis intervention when needed and reinforce Day Center guidelines to maintain structure and safety for participants
• Ensure in‑kind donations are received, stored, and organized following organizational policy; distribute resources directly to participants as appropriate
• Assist with outreach to develop new resources as directed
• Lead, train and monitor peer leaders, interns and volunteers in the provision of services – assist with identifying and assigning projects and tasks where volunteers and interns can be utilized
• Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
• Assist with Day Center tracking and data entry as needed
• Assist with meal distribution
• Other duties assigned to support the mission of the organization

• Trauma‑informed
• Flexible
• Empathic
• Shared Leadership
• Collaboration and Communication
• Emotional Intelligence
• Cultural Humility

• Education in psychology, social work, or a related field preferred
• Direct service provision with homeless or high‑risk population preferred
• Excellent active listening and crisis intervention skills with ability to exercise and model good judgment
• Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities and record‑keeping
• Crisis intervention experience, and familiarity and comfort working with issues related to homelessness, including substance abuse, mental health issues, and histories of trauma
• Knowledge of data collection tools to track client progress
• Able to solve problems by being resourceful and using creativity
• Knowledge of the complex barriers surrounding women’s homelessness
• Utilize Evidence Based Practices in service delivery such as Trauma‑Informed Care, Motivational Interviewing, and Harm Reduction
• Ability to be flexible with hours when needed
• Ability to work independently and as part of a team
• Ability to build and maintain trusting relationships with community stakeholders and health and social service providers
• Strong administrative skills and proficiency in Microsoft Office Suite (Word, Excel, Outlook) required
• Oral and written fluency in English required, Spanish a plus
• Strong interpersonal, written and oral communication skills; proven ability to communicate with diverse audiences
• Ability to manage multiple tasks and priorities, including proficiency in balancing direct service responsibilities with effective record keeping
• Cultural humility: knowledge of communities that are disproportionately represented in the homeless population (communities of color, LGBTQ+ etc.)
• Comply with local, state, and federal laws and regulations around confidentiality and mandated reporting
• Professional attitude; team‑ and service‑oriented, friendly, and positive
• Valid California…