Overnight Resident Coordinator - Stepping Stones

JOB TITLE
:
Overnight Resident Coordinator - Stepping Stones (Full-Time)

REPORTS TO: Director of Interim Housing

SCHEDULE: Monday-Friday, (11:00pm - 7:00am)

LOCATION: Los Angeles, CA

STATUS: Full-time, 40 hrs/wk, Non-Exempt

CELL PHONE: Reimbursement for use

DRIVER POSITION: Yes [ If yes, see driving policy below]

SALARY RANGE: $22.00/hr

Safe Place for Youth (SPY) is opening more housing! We're expanding to provide safe, supportive housing for youth in our community. Join us as we take this next step in our mission.

Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at‑risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma‑informed, low barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop‑in services, health and wellness programming, case management, education and employment services, and housing programs.

SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth‑focused programming. If you have the skills, passion and collaborative spirit, join our growing team of over 100 employees.

SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity and socioeconomic dimensions. We believe that inclusion of diverse perspectives is essential to achieving long‑term, systemic change. We explicitly seek applications from those who self‑identify as coming from historically marginalized populations to enrich and elevate our equity‑centered approach to problem‑solving.

As a team member of the Stepping Stones Housing program, the Resident Coordinator provides essential services and support to transitional‑age youth (TAY) who live in our brand new collaborative partnership with Stepping Stones to create a unique interim housing program. This position is assigned to the Hollywood Stepping Stones site and monitors site safety and youth services. The Resident Coordinator is responsible for general oversight of the property, cleanliness, safety, and maintenance.

Additionally, the Resident Coordinator builds rapport with youth, provides advocacy, coordinates activities/workshops/events, and provides crisis intervention and conflict management. The resident coordinator works closely with their team and other SPY programs to provide the best services to our youth. The ideal candidate will have a strong understanding of the various factors that contribute to youth experiencing homelessness. Specific knowledge or experience related to youth pregnancy and parenting is ideal.

• Build relationships with youth from a trauma‑informed and harm‑reduction perspective
• Daily house and property inspection to maintain curb appeal and resident safety
• Maintain adequate inventory and storage of program supplies, including snacks, materials for activities, cleaning supplies, laundry soaps, office supplies, etc.
• Assist with program intakes and exits, including preparing intake packets, files, the youth’s living space, and supporting
• Coordinate and ensure meal support in the program (e.g. food pantry donations)
• Report and document incidents and service requests in a timely manner
• Resolve and mediate issues, and enforce house rules
• Provide crisis management, conflict resolution, and restorative consequences
• Coordinate volunteers for programming and event needs
• Create and maintain a list of resources and other relevant information in the community
• Coordinate and implement life skills trainings, workshops, activities, events, and programming led by staff, community partners or volunteers.
• Assist in the preparation of required program reports
• Track outcomes, data entry, and assessments as required
• Drive SPY vehicles to transport residents to services and community activities
• Additional ad‑hoc tasks as required
• Other duties as assigned to support the mission of the organization

• Bachelor’s degree in social science or related field…