Senior Director, Growth Marketing

Company And Culture

Company And Culture

Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.

Why We're Hiring

The Senior Director of Growth Marketing will own and scale Complex's end-to-end growth engine across e-commerce and marketplace channels. This role blends strategic leadership with hands-on execution, overseeing paid performance, CRM, lifecycle marketing, and experimentation to accelerate customer acquisition, engagement, retention, and revenue growth within the fashion and culture ecosystem.

This leader will partner cross-functionally with Product, Engineering, Data, Marketing, and Customer Experience to define growth priorities, optimize funnels, and build a durable, data-driven growth organization.

• Growth Strategy & Execution: Define Complex's holistic growth vision and translate it into clear, attainable strategies across acquisition, activation, engagement, reactivation, and retention.
• Performance Marketing & CRM Leadership: Oversee a significant portion of Complex's marketing spend, ensuring efficient budget allocation, ROI discipline, and scalable performance across paid media and lifecycle channels.
• Experimentation & Optimization: Build and champion a culture of structured experimentation, rapid iteration, and learning across growth initiatives.
• Data, Analytics & Insights: Define and implement systems to track conversion rates, funnel performance, and growth KPIs across channels.
• Cross-Functional Collaboration & Customer Insight: Work closely with Product, Engineering, Data, and Marketing teams to align growth initiatives with platform capabilities and customer experience.
• Partnerships & Innovation: Build and maintain strong relationships with new and existing partners, vendors, and platforms that can accelerate growth.

• 8+ years of experience in growth marketing, performance marketing, or lifecycle/CRM roles, with significant leadership experience in e-commerce and/or marketplace businesses.
• Proven track record of driving measurable growth across acquisition, activation, retention, and revenue at scale.
• Deep expertise in paid performance marketing (e.g., paid social, search, programmatic, affiliates) and CRM/lifecycle channels (email, SMS, push, personalization).
• Strong experience managing and optimizing large, multi-channel marketing budgets with a clear ROI and testing discipline.
• Demonstrated ability to build, prioritize, and execute a robust experimentation roadmap using data-driven frameworks.
• Advanced analytical skills with hands-on experience using analytics tools and dashboards to measure funnel performance, conversion, retention, and LTV.
• Experience partnering cross-functionally with Product, Engineering, and Data teams to influence roadmap decisions and improve customer experience.
• Ability to translate complex data into clear insights, strategic recommendations, and executive-level narratives.
• Strong leadership skills with experience building, mentoring, and scaling high-performing growth or performance marketing teams.
• Excellent communication and collaboration skills, with the ability to align diverse stakeholders around shared growth goals.
• Experience in fashion, streetwear, luxury, or culture-driven consumer brands.
• Marketplace growth experience, including balancing buyer and seller dynamics.
• Exposure to emerging marketing technologies, platforms, and partners within e-commerce and digital media.

• Best in class health, dental, and vision insurance
• Healthcare FSA
• Dependent Care FSA
• Commuter Benefits FSA
• Short-term/long-term disability and life insurance
• Paid Parental leave
• 401k with 4% match
• Pet…