Marketing Solutions Manager, NA SMB Marketing

Marketing Solutions Manager, NA SMB Marketing

Responsibilities
About the Team
At Tik Tok, our mission is to inspire creativity and bring joy. The Global Business Solutions, SMB Marketing Team's purpose is to make Tik Tok the most relevant growth platform for small, medium, and mid-market businesses, providing education, guidance, and showcasing success. As part of the Global SMB Team, the SMB Marketing Team works in close collaboration with the SMB Sales and SMB Product teams, becoming the champions of SMB audiences, continually optimizing performance-driven messaging strategies and customer journeys.

We're building a team of self-starters, motivated individuals and problem solvers who thrive in a fast-paced environment. You have an appetite for learning, innovation, and are comfortable working outside your primary skill set and comfort zone. The energy and results you will bring to the table have been proven in your contributions to world-class marketing initiatives. Above all, you have a passion for Tik Tok and are full of ideas that will help propel the platform into the future.

You won't just create marketing strategies – you'll directly influence how millions of small and mid-market businesses grow on one of the world's fastest-expanding platforms through our innovative and industry-leading advertising solutions. Your work will translate complex business solutions into real revenue growth for Tik Tok and transformative business outcomes for our clients.

In this pivotal role, you'll shape the narrative for how businesses leverage Tik Tok's innovative marketing solutions across sectors like Education, Financial Services, Entertainment as well as Independent Media Buying Agencies., and more. This is a career-defining opportunity to build the go-to-market strategies that will establish Tik Tok as the essential growth platform for businesses worldwide.

The ideal candidate is a skilled marketer and a creative thinker but is first and foremost a visionary strategist. Candidates should have prior experience going to market for product solutions including designing and executing multi-channel customer experiences and managing ecosystem strategies.

You'll drive both demand and adoption for our business product solutions across new and existing SMB and mid-market clients. This means owning revenue growth for non-commerce sectors through innovative strategies, targeted education, and a focus on client goals.

Responsibilities

• Accelerate SMB Revenue Growth
• Build compelling narratives and sales enablement materials that make complex products accessible and irresistible to businesses.
• Align with Sales, Growth and Product to define opportunity size, prioritize support for owned products, build a seamless client experience, and understand key success drivers.
• Develop innovative go-to-market strategies that directly increase adoption of Tik Tok's marketing solutions for Small and Mid-Market businesses in high-potential verticals like Education, Financial Services, Entertainment, and Independent Media Buying Agencies.
• Own revenue goals for non-commerce SMB segments, tracking your direct contribution to Tik Tok's business growth.
• Advocate for customer focus based on data and research, influencing internal teams to prioritize SMB needs and solution-based narratives.

• Design and execute integrated marketing campaigns across webinars, events, social, email, and more – seeing your strategic vision come to life.
• Develop a comprehensive campaign calendar that delivers measurable results on time and on budget.
• Analyze performance metrics to continuously optimize campaigns, driving ever-improving results for lead generation and revenue.

• Lead content strategy development that positions Tik Tok and its business solutions as the essential partner for business growth.
• Focus on content as an input to success with ultimate responsibility of driving a comprehensive campaign in partnership with Product, Sales, and Digital Growth Marketing teams in joint narratives, events, campaigns etc.
• Oversee high-quality content creation across formats, manage internal/external vendors…