Brand Education Coordinator

Overview

OUAI is a prestige beauty and personal care brand founded by celebrity hairstylist, Jen Atkin. The brand mission is "wherever you go, go all the OUAI" and its culture shapes marketing, product, and operations. OUAI offers categories across hair care, body care, fragrances, personal care, and merch, designed to reflect easy, effective, and enjoyable self-care. The brand has an omnichannel presence and is focused on international expansion, consumer loyalty, and delivering high‑quality products without sulfates or parabens.

OUAI emphasizes a culture that is fun, purposeful, and approachable and is anchored by five Culture Codes. The brand does not discriminate in provision of employment opportunities and benefits.

Join OUAI's Brand Marketing team as a Brand Education Coordinator. You will support the creation and delivery of product education that brings OUAI's storytelling to life across retailers, partners, and internal teams. This role coordinates education materials, product information, and samples to ensure accuracy and consistency for launches, training, and marketing initiatives. You will work cross-functionally with Brand, Creative, Retail, Sales, and Operations, and report to the Brand Education Manager to help execute education programs and events that strengthen product knowledge and advance OUAI's education strategy.

Education & Product Launch Support

• Organize and distribute education assets including education video links, product one-pagers, and product training guides.
• Ensure all materials reflect the most current product info, claims, visuals, and messaging.

Master Product File (MPF) Coordination

• Maintain and update the Master Product File, including new SKUs, discontinued SKUs, and ongoing changes.
• Track deadlines and support process improvements to keep the MPF organized, efficient, and easily accessible.

Samples, Gratis, & Shipping Logistics

• Place and track all samples, gratis, and replenishment orders through Net Suite.
• Oversee the Marketing gratis cabinet, including organization and product restocks.
• Prepare and ship samples for Education and Marketing needs from the LA HQ.

Education Events & Training Support

• Support logistics, shipping, and event needs, including attending on-set filming for education videos and providing on-site support for training and events as needed.
• Be able to speak about OUAI products when supporting training or events.

Project Management & Team Systems

• Track progress on Education deliverables and timelines across multiple launches.
• Support meeting prep, note taking, note organization, and overall team organization.

What You’ll Bring:

• 1+ years of professional experience in a related role
• Passionate about beauty and excited to grow within Brand Marketing and Education
• Highly organized with exceptional attention to detail
• Natural multitasker comfortable balancing multiple deadlines and cross-functional partners
• Proficient in Google Workspace and Outlook; experience with Asana or Net Suite is a plus
• Based in the Los Angeles area and able to be in-office twice a week

OUAI Benefits:

• Hourly Base Pay Range is $25.00 - 27.00 (based on experience) + potential for yearly bonus
• Medical + Dental + Vision
• Unlimited PTO
• 25+ Paid Holidays
• Matching 401k program
• Quarterly OUAI Product Stipend + Employee Discounts
• Flex Fridays
• Employee HSA and FSA
• Charity matching and education reimbursement
• Hybrid work reimbursement
• Move Your OUAI (Exercise Reimbursement)

Immigration Sponsorship is not available for this role. OUAI does not sponsor candidates for non-immigrant visas or permanent residency except in some areas that in OUAI's sole discretion require highly specialized backgrounds.