Wash & Pack Supervisor of Operations

Overview

We’re looking for motivated, engaged people to help make everyone’s journeys better. The position is responsible for supervising thirty plus food production employees in a unionized environment to ensure security, safety, food specifications, quality assurance of products, sanitation, HACCP, USDA and FDA regulations are followed and are responsible for labor and material cost controls.

• Paid time off

• 401k, with company match

• Company sponsored life insurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Commuter benefits

• Employee Discounts

• Ensures quality production standards are followed and maintained.

• Ensures employees adhere to HACCP, FDA, USDA and safety regulations and compliance with company policies and procedures.

• Prepares management reports (e.g., attendance, HACCP and labor), as required.

• Responsible for safety, quality and compliance with customer specifications and regulatory requirements and company policies and procedures.

• Ensures specifications, airline diagrams, and other standards are accurate according to the airline specifications.

• Ensures that all products are coded according to Gate Gourmet procedures.

• Conducts inventory of Gate Gourmet products and customer materials to ensure proper usage and minimization of waste.

• Completes required requisitions for the Storeroom to ensure adequate supply is maintained.

• Responsible for maintaining daily temperature logs and other logs and reports as required.

• Works with maintenance staff to ensure preventive maintenance of machinery according to schedules, reports maintenance and repair issues in timely manner.

• Controls material cost and other controllable costs.

• Maintains all financial goals related to productivity, overtime, labor goals and hours per flight.

• Works with management staff to improve performance of the unit.

• Manages work flow balancing - the division of responsibilities amongst employees on each shift

• Determines when and whether to call employees in to cover staffing needs (e.g., sick calls, vacation relief, medical leaves, volume changes, etc.)

• Ensures compliance with company Wage & Hour policy, including ensuring employees get the rest & meal breaks and ensuring company processes are followed.

• Trains and monitors employees on proper work procedures to ensure maximum productivity with minimum labor and food expenses.

• Monitors daily manpower planning and schedules employees.

• Responsible for employee retention and reducing employee turnover.

• Responsible for coaching, counseling and preparing corrective actions for employees in compliance with the applicable union/collective bargaining agreement(s).

• Reviews and ensures employees in chain of command are in correct cost centers and correct job titles.

• Reviews and ensures union represented employees’ pay rates are correct based on wage scales and seniority.

• Compliance with all company required policies, procedures and processes including but not limited to required training.

• High School Diploma or GED required.

• Associates degree preferred.

• 2+ years supervisory experience working in a high volume, manufacturing, food production, and restaurant or catering environment or equivalent experience in the related field preferred

• Must have strong and effective leadership skills, and the ability to successfully manage a staff of 30+ hourly employees.

• Current or previous labor relations experience is a plus, but not required.

• Candidate must be comfortable with all levels of employees and have the ability to drive positive program change.

• Ability to train others required.

• Must have the ability to give negative and positive feedback to employees on a daily basis.

• Excellent time management skills required. Ability to handle multiple tasks without losing focus on priorities.

• Strong organizational, analytical, communication and leadership skills required.

• Must be innovative and have the ability to make changes to the operation as needed to further improve the work environment and…