Data Center Operations Technician III - Swing Shift; LA;

Data Center Operations Technician III - Swing Shift (LA2)

Base pay range: $79,040.00/yr - $83,200.00/yr

Shift: 2:00pm-10:30pm Sunday-Thursday (Swing Shift)

At Core Site, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape.

Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At Core Site, we’re building state-of-the-art infrastructure and creating a community of forward‑thinkers committed to solving complex challenges and delivering exceptional customer experiences.

• Completion of Core Site’s Data Center Operations Qualification Program to the tier level at which you are hired within the first nine (9) months of employment.
• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include:
  Electrical, Mechanical, Communications, Building Monitoring and Control.
• Tracking and trending operational characteristics.
• Provide feedback to management on the effectiveness of existing standards and processes.
• Work with contractors and consultants for all system expansions, corrections and upgrades.
• Work with senior technicians to track and complete an aggressive preventive and predictive maintenance schedule.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction per Core Site guidelines. Ideal candidate will have a demonstrated technical ability and innovative thinking cross‑functionally, including integrated systems and IT.
• Manage systems to avoid unplanned, customer‑impacting outages.
• Navigate and utilize a CMMS system.
• Provide day‑to‑day exceptional customer service and support.
• Maintain and complete regular facility and security tours, documenting and responding to found issues.
• Assist with the database management of maintenance discrepancies and work with to resolve site issues based on agreed upon priorities.
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity, thereby ensuring that the cooling system is operating at its highest efficiency.
• Trouble Ticket and Remote Hands Management.
• Fiber and Copper cabling terminations.
• Circuit path creation and verification.
• Coordinate and oversee power installations and upgrades.
• Work Order Completion Process.
• Infrastructure projects (Internal/Customer).
• Cage and Cabinet Build‑Outs.
• Overhead Installations.
• Rack and Stack.
• Use developed procedures to solve problems.
• Assist in asset and consumable inventory management.
• Responsible for the tracking and proper labeling of all equipment per established procedures.
• Incident escalation, response, and follow‑up report writing.
• Manage building service requests through resolution.
• Perform and complete work orders and customer service tickets in a timely manner.
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
• Adhere to and promote Core Site’s Principles of Operational Excellence.
• Provide applied mechanical and integrated control expertise for the entire data center.

• Firm and proven understanding of the electrical and mechanical systems used in a data center environment.
• Firm and proven understanding of fiber optics / cabling infrastructure and industry best practices.
• Firm and proven understanding of Proficient knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety.
• Proficient knowledge in industrial safety best practices (i.e. lockout/tag‑out, arc flash protection, OSHA and state regulations).
• Proficient and experienced with data trending / tracking and analysis and ability to…