Skillbridge Data Center Technician; SB

Data Center Technician – Skill Bridge Program (Core Site)

The Skill Bridge Data Center Technician assists in the operational integrity, security, and regulatory compliance of the data center. The technician will gain working knowledge of data center operations including telecommunications, mechanical, electrical, and fire life safety systems as well as data center operating procedures.

The technician will be responsible for day-to-day operations of the data center including facilities and telecommunication infrastructure. The responsibilities are wide ranging and multi-disciplinary.

• Operate, monitor, maintain, and respond to abnormal conditions in facilities systems. Areas include:
  Electrical, Mechanical, Communications, Building Monitoring and Control.
• Completion of Core Site's Data Center Operations Qualification Program.
• Ensure data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, and improving overall efficiency and cost reduction as per Core Site guidelines.
• Manage systems to avoid unplanned, customer-impacting outages.
• Follow direction from data center management regarding the data floor and back of house mechanical loading capacity thereby ensuring that the cooling system is operating at its highest efficiency.
• Work with contractors and consultants for all system expansions, corrections and upgrades.
• Work with the senior technicians to track and complete an aggressive preventive and predictive maintenance schedule.
• Assist with the database management of maintenance discrepancies and work with to resolve site issues based on agreed upon priorities.
• Trouble ticket and remote hands management.
• Fiber and Copper cabling terminations.
• Circuit path creation and verification.
• Coordinate and oversee power installations and upgrades.
• Complete work orders.
• Infrastructure projects including cage and cabinet build-outs, overhead installations, and rack and stack.
• Navigate and utilize a CMMS system.
• Use developed procedures to solve problems.
• Assist in asset and consumable inventory management.
• Tracking and trending operational characteristics.
• Tracking and proper labeling of all equipment per established procedures.
• Provide day-to-day exceptional customer service and support.
• Incident escalation, response, and follow-up report writing.
• Maintain and complete regular facility and security tours documenting and responding to found issues.
• Manage building service requests through resolution.
• Perform and complete work orders and customer service tickets in a timely manner.
• Provide applied mechanical and integrated control expertise for the entire data center.
• Serve in a technical writing capacity in regard to the derivation of procedures for preventative or corrective maintenance activities.
• Adhere to and promote Core Site's Principles of Operational Excellence, culture, and Core Values.

Knowledge, Skills, and Abilities:

• Interaction with Others:
  This position requires interaction with Core Site personnel, vendors, partners, contractors and clients.

Work Attributes:

• Knowledge: Understanding of electrical and mechanical systems used in a data center; fiber optics/cabling infrastructure; compliance with NEC, NFPA codes and fire life safety standards; safety practices; ability to learn and use monitoring systems.

• Skills: 2+ years of experience with large commercial/industrial systems including: chilled water, HVAC equipment, electrical distribution, UPS, generators, cabling, and facility controls; fiber/copper cabling termination; IT hardware troubleshooting; strong communication; proficiency with Microsoft Office.

• Abilities: Communicate effectively with customers and staff; supervise contractors; learn quickly; work in a process-driven team; problem solving; multi-tasking; operate hand and power tools; use electrical testing tools.

• Education/
  
  Experience:
  
  Military service members eligible for the DoD Skill Bridge Program; high school diploma or GED; 2-5 years of related experience.

Core Site offers benefits to employees regularly scheduled to work more than 20 hours per week, including medical, dental, vision, life and disability insurance, 401(k) with company match, bonus/incentive plans, ESPP, PTO and holidays, wellness programs, educational reimbursement, and other supplemental benefits.

General Statements

Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas.

Offers are contingent on a background check and, where permitted by law, a 5-panel drug test after the offer letter is signed.

Applicant Privacy Notice:
Core Site’s privacy practices for applicants can be found in the Applicant Privacy Notice.

• Entry level

• Full-time

• Information Technology

• IT Services and IT Consulting