Senior Account Executive, B2B
Listed on 2026-02-09
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Management
Client Relationship Manager -
Marketing / Advertising / PR
Client Relationship Manager
NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.
Summary of PositionWe are seeking a Senior Account Executive to counsel key clients and lead the development of experiential marketing strategies, campaigns and projects, and events. The Senior Account Executive will act as the day‑to‑day head for selected NVE clients, providing them with an unprecedented level of communication efficiency. Candidates should have previous experience with leading cross‑departmental teams to oversee campaigns, events, or multiple work streams within a larger program.
Candidates should also have exceptional interpersonal communication and project management skills with a demonstrated ability to think strategically, problem solve, project manage, and facilitate multiple work streams simultaneously.
- Client Management: Act as the agency’s point of contact for key accounts, streamlining internal and external client communication throughout the campaign/project management process
- Financial Management: Track all revenue and gross profit associated with your accounts, approx. $2 - $5M in gross revenue per year
- Account Leadership: Demonstrates leadership abilities by managing and mentoring a junior Accounts team with up to two (2) direct reports
- Cross-Department Communication: Liaison between Production, Creative Services, Strategy departments, and the Client to ensure all contracted deliverables are executed and deadlines met
- Onboarding & Training: Takes a more active role in developing onboarding and training documents, ensuring they are updated regularly
- Process & Project Management: Regularly identifies areas and proposes solutions for streamlining efficiencies in regards to processes between project teams, departments, etc.
- Resourcing & Recruiting: Takes an active role in interviewing candidates for open positions, works with Directors to identify and develop talent on behalf of the agency
- New Business: Begins today to demonstrate a growth mindset by working across departments to sell additional services to existing clients
- Finance & Invoicing: Oversees all client invoicing and invoice tracking for assigned projects or programs/retainers
- Demonstrates expert understanding of the client's brand and processes by proactively educating and training team members, further improving client experience
- Act as the experienced point of contact for clients, overseeing client communication and expectations during the campaign production and campaign execution process
- Experienced at anticipating client needs, and proactively offering solutions and experiential opportunities for the brand
- Provide Clients with weekly updates on project development and management, maintaining internal and external project status reports
- Acts as the experienced onsite account representative at events, set up post‑mortems internally and externally
- Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships
- Experienced at tracking invoices, executing SOWs under $1M, and ensuring POs are received from a client in a timely manner, ideally within a week post kick‑off
- Oversees completion of the master billing tracker and finance/invoicing tasks, and ensures supervisor sign off on all client invoices prior to submission
- Works with Production and clients to submit budget estimates for POs, and submit deposit and final invoices in a timely manner
- Works with Production to submit budget reconciles and secure client approval post‑event
- Experienced at implementing and managing all necessary internal and external processes to ensure proper communication flow and manage expectations
- Oversees projects being led by direct reports, in addition to their own, and…
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