Moving Operations Manager

Join a dynamic team in Los Angeles as an Operations Manager within the thriving moving and relocation industry. This role is ideal for professionals experienced in overseeing logistics, staff coordination, and service excellence in commercial or household goods relocations. Be part of a reputable company delivering top-tier moving solutions across Southern California.

• Overseeing daily operations of residential and commercial moving services.
• Managing driver and crew schedules to ensure timely project execution.
• Coordinating with dispatch and logistics teams for optimal route planning.
• Ensuring compliance with DOT regulations and safety protocols.
• Monitoring performance metrics and implementing process improvements.
• Handling escalated customer issues to ensure satisfaction.
• Leading, training, and mentoring operational staff.
• Maintaining accurate records of inventory, billing, and fleet maintenance.
• Collaborating with sales to align operations with client expectations.
• Conducting regular audits of job performance and service quality.
• Managing vendor relationships for equipment and third-party services.
• Overseeing warehouse management and storage logistics.

• Proven experience in moving/relocation operations (HHG or O&I).
• Strong leadership and team management skills.
• Knowledge of DOT regulations and industry compliance.
• Proficiency in logistics software and Microsoft Office Suite.
• Excellent problem-solving and organizational abilities.
• Strong customer service orientation and communication skills.