Director, Program

Los Angeles, CA 90008 Overview Salary Range: $70,304.00 - $70,304.00 Salary/year Position Type:
Full Time Job Shift: Afternoon Travel Percentage:
Negligible

The Teen Program Director of the Los Angeles Metropolitan YMCA will be responsible for the administration of teen programming, including but limited to fiscal management, financial development, program development, program administration, community relations, volunteer leadership and development, strategic and tactical planning, personnel administration and staff development. Implements the policies, procedures, and standards established by the Metropolitan Board of Directors, the Administration, and the YMCA Branch Board of Managers.

Serves as a member of the YMCA branch and Metropolitan Los Angeles staff team.

• Develops annual operating budget for specified cost center(s) including, but not limited to the following program/administrative areas:
  Get Summer, Model Legislature and Court, Model United Nations, Teen Nights, Counselor in Training, Social Responsibility and community service, and other Teen Programs.
• Manages the above budget to achieve monthly, quarterly, and annual budgets.
• Maintains, and is thoroughly conversant with, systems of financial control, including monthly variance reports, forecasting, revenue/expense monitoring, inventory control, and the like.
• Makes recommendations concerning the pricing of teen programs.
• Operates the specified budget at all times within the directives, policies, and guidelines contained in the Association Accounting Manual and in current memorandums from Metropolitan; meets all reporting deadlines.
• Secures sufficient income annually to balance the operating budget and provide agreed upon levels of program service.
• Responsible for actively seeking out new sources of income revenue through aggressive program development and promotional activities.

• Be an active participant in Branch Safety Program, trainings, and meetings.
• Responsible for overall growth and evaluation of the department. Responsible for special program thrusts and innovative experimental program efforts.
• Responsible for the programs special events and services, i.e. Bill Hearing Nights, fundraiser activities, VIP Day’s, etc.
• Responsible for membership retention in Teen programs.
• Responsible for implementation, and leadership of the Developmental Asset program with staff.
• Immediately handles complaints and requests by directly responding in person, by phone, or letter form and posting responses, or directs them to the proper channels when necessary.
• Develops and executes marketing plans for Teen programs and identifies key efforts and materials. Builds relationships with local schools and other organizations in order to collaborate for events, promotion, activities, volunteers, etc.
• Responsible for Teen Program point of contact process, program date information and member service training to ensure high standards.
• Responsible for formal evaluation process of Teen programs and staff as well as ongoing evaluation process.
• Must be accessible for members and parents, event coverage, and community events.
• Responsible for the Teen program planning effort including:
  • Statistical tracking and analysis of current programs
  • Trend analysis
  • Recruit volunteers
• Ensures that all Teen volunteers are trained in:
  • Program standards and operating procedures for appropriate level of programs, including all safety information
  • Member satisfaction and member involvement

• Recruits, trains, and supervises, and appraises all Teen program staff/volunteers. Assists all staff to identify and meet developmental needs.
• Fills Teen program volunteer vacancies in accordance with established Association policies and guidelines.
• Ensures working order of entire Teen Department, coordinating staff and volunteer/parent schedules.
• Responsible for staff meetings and one on one conferences on a regular basis with all staff supervised, using job descriptions and performance standard procedures to accomplish maximum attainment of branch goals and objectives.
• Maintains high staff morale and…