Account Director, B2B

Overview

NVE
Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that “The Right Moment Will Transform Someone Forever.” NVE’s team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.

Summary of Position: We are seeking an Account Director to counsel and strategically grow key Clients, and lead the development of experiential marketing strategies, campaigns, projects, and events. Candidates should have exceptional interpersonal communication, prior client management experience, project and team leadership skills, with a demonstrated ability to think strategically, problem solve, and facilitate multiple projects simultaneously.

The Account Director will lead an Account Services team to secure and grow key accounts in the agency while managing, mentoring, and coaching Account team members under their supervision. They will develop and own relationships with key Clients, ensure standardization of the overall client experience across accounts, grow and track project revenue associated with the Clients they are managing, and participate in both new business and account strategy development, presentation, and delivery.

Additionally, the Account Director will be responsible for leading the day-to-day for tier-one projects for assigned Clients.

• Client Counsel:
  Act as the agency’s main point of contact for multiple accounts, streamlining internal and external client communication throughout the campaign/project management process
• Financial Ownership:
  Oversee and track all revenue and gross profit associated with your accounts, approx. $6M - $10M in gross revenue per year
• Brand Strategy:
  Guide and counsel leading brands within the NVE portfolio
• Account Team Leadership:
  Demonstrates leadership abilities by managing and mentoring approximately two or more direct reports and their supporting staff
• Account Growth & New Business:
  Consistently demonstrates a growth mindset by identifying new opportunities within existing business and new work streams that can tap into NVE's greater offering of services
• Process & Project Management:
  Regularly identifies areas and proposes solutions for streamlining efficiencies in regards to processes between project teams, departments, etc.
• Finance & Invoicing:
  Oversees all client invoicing and invoice tracking for assigned projects and client teams
• Resourcing & Recruiting:
  Takes an active role in interviewing candidates for open positions, works with a team to identify and develop talent on behalf of the agency, in addition to managing bandwidth and resourcing with their direct reports
• Cross-Department
  
  Collaboration:
  
  Develop strong partnerships across Creative Services, Production, Strategy, and Content departments including departments outside of those participating in direct client work

• Act as a point of contact for key Clients, oversee assigned team’s client communication and management of expectations during the lifecycle of the project
• Anticipate client needs and proactively offer solutions and experiential opportunities for the brand
• Ensure timely and quality delivery of all contracted event deliverables
• Develop and deepen client relationships and grow key accounts
• Responsible for creating and executing SOWs, ensuring POs are received from a Client in a timely manner
• Responsible for overseeing the profitability and financial tracking for projects under their Client Groups, including tracking revenue and reporting to GAD
• Maintaining extensive knowledge of the brand, and consulting internal teams to further drive strategic updates that will contribute to the brand's success
• Drive collaboration and process to ensure our deliverables meet the client's goals, KPI’s and overall business' success
• Develop and deliver creative ideas that meet client objectives using a wide arsenal of marketing tactics including live events, social media, emerging technology, and strategic partnerships
• Oversee year-over-year revenue growth by proactively identifying organic growth streams…