Director of Operations

Director of Operations – West Los Angeles (Full-Time, Exempt)

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A well-established law firm inWest Los Angeles  isseekingan experienced and collaborative Director of Operations to lead operational strategy and support the firm’s continued growth. This role is a central partner to firm leadership, working closely with the Managing Partner and the Directors to guide day-to-day operations, strengthen internal systems, and drive strategic initiatives that enhance client service and organizational performance.

This is an opportunity for a hands-on strategist who thrives in a dynamic environment and enjoys building efficient, scalable processes through close coordination with executive leadership.

Working in continuous collaboration with the Managing Partner and Directors, the Director of Operations shapes and executes the firm’s operational vision. This role supports attorneys and staff across all departments while improving workflows, enhancing technology systems, and ensuring smooth daily operations.

The position requires a leader who can move seamlessly between strategic planning and practical implementation,always aligning operational decisions with the firm’s goals through active partnership with the firm’s leadership team.

All responsibilities are performed in close coordination with the Managing Partner and Directors of the firm.

• Lead firmwide initiatives to increase productivity, including workflow automation and improved use of technology.
• Evaluate, select, and implement new operational systems and tools in collaboration with leadership.
• Develop andmaintaincybersecurity, data governance, and compliance policies.
• Provide operational insights and data-driven recommendations to support the firm’sstrategic direction and long-term planning.
• Design and deliver staff training, onboarding resources, and instructional materials for attorneys and administrative teams.
• Manage recruitment, onboarding, and professional development for administrative and legal support staff, including coordinating annual performance reviews.
• Oversee vendor relationships, including selection, onboarding, contract negotiation, and ongoing performance management.
• Collaborate with leadership on major firmwide projects,monitoring timelines and ensuring effective execution.
• Maintain consistent standards for database management, recordkeeping, and documentation accuracy.
• Oversee budgeting and financial administrative processes with leadership input to ensure responsible resource allocation.
• Track and analyze KPIs, developing meaningful metrics to support informed, data-driven decision-making.

• Coordinate office relocations, expansions, and day-to-day facilities operations with firm leadership involvement.
• Serve as an operational resource for attorneys and staff, addressing daily needs and providing solutions alongside firm leaders.
• Manage building operations, including maintenance, repairs, access control, and communication with property management.

• At least three years of operations experience in a law firm or professional services setting.
• Broad cross-functional background, ideally including HR, accounting, facilities, and administrative management.
• Proficiency in Microsoft Office with intermediate Excel skills.
• Experience working with law firm case management systems preferred.
• Strong communication, problem-solving, and change-management skills.
• Ability to work collaboratively with leadership while balancing strategic and hands‑on responsibilities.
• Leadership and team management
• Strategic planning and execution
• Process improvement and operational efficiency
• Technology and systems implementation
• Financial management and budgeting
• Vendor and contract management
• Training and staff development

• Ability to travel between office locations as needed.
• Primarily works in a standard office environment with typical conditions and equipment.
• Frequently sits or stands for extended periods while performing computer‑based tasks and attending meetings.
• Regular use of computers, phones, and standard office equipment.
• Occasional lifting or carrying of office supplies or equipment up to 20 pounds.
• Work environment is fast‑paced and may involve multitasking and frequent interruptions while maintaining confidentiality and professional decorum.

• $110,000 - $160,000 DOE
• Employer currently pays 100% of employee medical and dental premiums. (choice of PPO or HMO)

Please apply at