Post-Closing Manager

Company Overview

Arixa Capital is a leading private real estate lender and alternative investment manager with over $7 billion in originations completed since inception and a servicing portfolio exceeding $2 billion as of December 31, 2025. We’re more than a lender. Our vertically integrated platform allows us to manage every step of the loan process in-house, ensuring speed, reliability, and an exceptional experience for our clients.

Backed by a substantial balance sheet, top-tier institutional partners, and a talented operations team, we’re positioned for continued growth and innovation. At Arixa, our culture is one of our strongest assets. We foster a positive, collaborative, and high-performing environment where team members are empowered to grow, take ownership, and make an impact. Our team thrives on solving problems, celebrating wins, and driving results—together.

We’ve been named to the Inc. 5000 list of fastest-growing private companies for three years running, and we’re just getting started.

We are seeking an experienced and detail-oriented Post-Closing Manager. This role is responsible for overseeing complex post-closing activities, ensuring collateral documentation accuracy, pipeline health, and compliance with investor requirements. This role serves as the senior escalation point for exceptions, manages team performance across team members, and collaborates with internal and external stakeholders to maintain operational excellence and SLA adherence. This is a high-visibility role that requires exceptional communication skills, strong legal and compliance awareness, and the ability to manage multiple transactions simultaneously in a fast-paced environment.

• Ensure timely receipt and processing of collateral documentation; review complex loan exceptions and direct corrective actions with team members.
• Monitor pipeline health across team members; oversee Salesforce queues and exception activities; adjust workflows to maintain SLA compliance and report metrics to leadership.
• Supervise imaging and shipping processes to meet investor requirements; resolve escalated issues and enforce quality standards.
• Act as final escalation point for custodian, collateral, and trailing document exceptions; execute remediation decisions and communicate risks or delays to management and Capital Markets.
• Oversee final collateral audit and boarding readiness; intervene only on high-risk exceptions.
• Conduct internal compliance reviews and maintain SLA transparency for leadership; lead special assignments or investor-requested reporting projects.
• Track high-risk title issues, delays, and exception trends; maintain vendor performance analytics and escalate unresolved files to management.
• Oversee outstanding title policy queues and vendor performance; provide final review and sign-off on Assignments/Allonges for investor-level shipping.
• Investigate high-priority escalations and deliver structured findings with remediation plans.
• Serve as client-facing contact for collateral post-closing inquiries; manage escalated vendor relationships and collaborate on workflow improvements.
• Develops and maintains a qualified team through coaching and mentoring. Ensures proper training for future advancement and performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned.

• Bachelor's Degree preferred; equivalent work experience considered.
• 7+ years mortgage industry experience preferred (including 5+ managing people).
• Strong background in post-closing operations and investor requirements.
• Advanced organizational and time management skills.
• Excellent written and verbal communication skills.
• Proactive problem-solving and critical thinking.
• Strong attention to detail and commitment to accuracy.
• Work Environment:
  This position typically operates in a professional office environment. Occasional evening and weekend work may be required to meet deadlines or address urgent issues.

This LA-based position requires in-office work 4 days per week, to ensure close alignment among all team members. This position is exempt, regular full time, with a pay range $90K to $115K plus discretionary bonus potential.

• Annual discretionary bonus program
• Medical, dental, vision and voluntary supplemental insurance
• 401k with Safe Harbor match
• Two weeks (10 days) paid vacation
• 6 paid sick days
• 10 paid holidays
• One personal day