Assistant Resident Manager Corporate

Assistant Resident Manager – 90022 (Corporate)

Join to apply for the Assistant Resident Manager- 90022 (Corporate) role at TELACU Residential Management, Inc.

Base pay range: $22.00/hr – $26.00/hr

This range is provided by TELACU Residential Management, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

TRM has developed thousands of apartment homes, creating beautiful residential communities throughout California. These communities are operated by TELACU Residential Management, Inc. (TRM), which provides the highest levels of in‑house oversight, security, maintenance, and social service care that our residents deserve. Each community is managed with the philosophy that we are servants in their home, rather than them being guests in ours.

The Assistant Resident Manager (ARM) contributes to the shaping of communities by providing operational continuity to the TRM/TPM portfolio. The ARM is assigned to a respective community to cover for extended absences and works collaboratively with an onsite team, supervisory team and outside agencies to provide quality affordable housing. In addition to these duties, the ARM supports the management structure by conducting proactive audits assigned by the Field Operations Administrator.

• Establish a positive, productive and professional relationship with the onsite and supervisory team.
• Work collaboratively with the Property Manager to ensure the community is operating within the approved budget.
• Enforce rental policies as specified in the approved management plan.
• Keep the average number of calendar days for re‑renting a vacant unit less than or equal to 5 days.
• Process applicants and lease units following the guidelines of the Tenant Selection Plan.
• Follow verification procedures established by the HUD Handbook and Management Policies.
• Ensure 100% completion of semi‑annual unit inspections and correct deficiencies as outlined in the Operational Policies and Procedures Manual (OPPM).
• Prepare and distribute all recertification notices according to the required timeline and ensure 100% completion of all annual recertifications by project due date.
• Develop and maintain good tenant relations and adhere to all applicable Fair Housing laws.
• Maintain excellent rapport with local government agencies and other local agencies (e.g., fire dept., police dept., senior centers).
• Complete and submit monthly occupancy and accounting reports in a timely manner.
• Maintain accurate tenant files in compliance with established procedures and HUD regulations.
• Follow company guidelines regarding petty cash and monthly reconciliations.
• Provide Resident Building Attendant (RBA) staff with necessary training and contact information.
• Attend staff, departmental, and required meetings and trainings.
• Work evenings or weekends as needed.
• Carry out light maintenance and cleaning tasks.
• Respond to owner requests.

• High School diploma or GED equivalent required.
• Preferred: two years managing assisted housing for elderly and/or physically challenged developments under the HUD Section 202/8, 202, or 811 Programs.
• Excellent interpersonal skills and a genuine interest in people.
• Highly organized and capable of making reasonable decisions quickly.
• Professional demeanor in handling resident and employee relations.
• Ability to give and receive instructions professionally.
• Discretion and confidentiality in managing the community.
• Integrity, respect, and responsibility in dealing with residents and employees.
• Preferred: bilingual and fluent in the language of the community served (written and oral).

• Foundational computer skills, including Microsoft Office Suite (Outlook, Word, calendaring) and Internet usage.
• Proficient (Level
  2) Onesite Cash Pro experience preferred.
• Onesite and Yardi experience preferred.
• ADP Workforce Now user experience.

• Occasional local travel.
• Must have a valid California Driver’s License, proof of current vehicle insurance, and a driving record that meets TELACU Industries insurer’s criteria; must be able to use own vehicle during work.