Associate Director

Overview

Organization Overview Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California's most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans' services, and health care sectors.

Location
:
Los Angeles

Salary
: $100 - $105K/yr

The Associate Director will lead a multifaceted team that plays a critical role in expanding high-quality housing access and ensuring utilization of vacant unit portfolio. This position directly supervises managers and their three respective interconnected teams: unit acquisition, portfolio utilization and matching, and inspection support across the entire FHSP. This is a strategic leadership role for someone energized by program design, building and optimizing workflows, and building systems that are nimble and scalable.

The Associate Director will shape the vision for the housing team, ensuring strong strategies for vacant unit portfolio sourcing, efficient and effective portfolio utilization, and high quality and participant-centered inspections. They will collaborate closely with internal stakeholders including Tenancy Supports teams, Program Operations and Data & Technology, to create processes that support housing stability and produce strong outcomes. They will be expected to implement process improvements, refine current practices and shape priorities and strategic planning.

A core responsibility of this role is fostering the use of data to identify gaps, anticipate program needs, and guide continuous improvement while also translating data into compelling narratives that demonstrate impact to funders and build buy-in among internal stakeholders. The Associate Director will work with their teams fostering a strengths‑based, collaborative, and client‑centered team culture that promotes autonomy, accountability and shared ownership of results within the team and in partnership with internal stakeholders.

The Associate Director builds cross-functional coordination to help teams anticipate challenges, resolve issues collaboratively, and maintain momentum across initiatives. They will serve as a thought partner to the FHSP Director and a key member of the FHSP Leadership Team and Housing Services Leadership Team, contributing to program and agency wide priorities that shape the future of housing access within the Flexible Housing Subsidy Pool (FHSP).

• Lead a multifaceted team overseeing unit acquisition, portfolio utilization and matching, and inspection support across FHSP.
• Shape the vision and strategy for vacant unit portfolio sourcing, utilization, and quality inspections.
• Collaborate with internal stakeholders (Tenancy Supports, Program Operations, Data & Technology) to create scalable processes that support housing stability.
• Implement process improvements, refine current practices, and influence priorities and strategic planning.
• Use data to identify gaps, anticipate program needs, and translate data into compelling funder-facing narratives.
• Foster a strengths-based, collaborative, client-centered team culture with autonomy, accountability and shared ownership.
• Build cross-functional coordination to anticipate challenges and maintain momentum across initiatives.
• Contribute to FHSP and agency wide priorities as a thought partner to the FHSP Director.

Professional Experience

• 3 or more years of experience in permanent supportive housing (PSH) development, unit acquisitions and/or homeless services programs strongly preferred.
• At least 3 years supervising a team or comparable levels of leadership
• Knowledge of the LA County affordable housing landscape and homeless services sector a plus
• Excellent interpersonal skills with a strong capacity for collaboration with internal and external stakeholders, including navigating and managing…